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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

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Data retention in the Code42 cloud

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

Overview

This article describes Code42 cloud data-retention upon conclusion of service.

Affects

This retention policy applies to Code42 cloud customers with no on-premises Code42 servers.

It does not apply to:

Retention policy

Conclusion of service

If you do not renew your subscription with Code42, or the service is otherwise terminated, Code42 deletes your data collected through our services permanently within 90 days.

Once your service with Code42 has concluded, you will no longer have access to your data.

For questions, contact our Customer Champions for support.

Continued service

This policy applies only to the conclusion of service with Code42. For data retention implications of deactivating an individual organization, user, or device, see:

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