Who is this article for?
Incydr Professional and Enterprise, yes.
Incydr Basic and Advanced, yes.
CrashPlan Cloud, yes.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to Code42 cloud environments.
This page lists administrative resources for deploying, managing, and troubleshooting user devices in your Code42 environment.
- Resolve endpoints that are not reporting security events
- Identify and resolve device issues in the Code42 console
For more troubleshooting topics, see our administrator guide for resolving device issues via the Code42 console, or our troubleshooting topics for using the Code42 app.