Skip to main content

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

HOME
GETTING STARTED
RELEASE NOTES
FAQs
APIs
SYSTEM STATUS
Code42 Support

Add the Code42 app installer to a gold image

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

Overview

There are two methods for including the Code42 app in a gold image and deploying it to user devices:

  1. Use a deployment policy with a custom user detection script that excludes the usernames of administrators deploying the Code42 app. 
  2. Include only the installer files. Do not run the installer or otherwise install the app until after you deploy the gold image to a user device. The sequence is critical:
    1. Get installer files for Code42 apps.
    2. Copy your installer files to your gold image.
    3. Deploy your gold image to your devices.
    4. Run the Code42 app installers on your devices.

Considerations

  • This article uses the term gold image to describe a template for imaging user devices that includes pre-configured operating system files, settings, and applications. Other names for this concept include base image, clone image, system image, and desktop image. 
  • Gold images and devices must meet Code42 app system requirements.
  • For help with customization and scripts for Code42 app installers, contact your Customer Success Manager (CSM) to engage the Professional Services team.

Incydr Professional and Enterprise 

Incydr Basic and Advanced, CrashPlan Cloud, and other plans 

Related topics