IP addresses and ports used by the Code42 platform

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Overview

This article lists all of the ports and IP addresses used by Code42.

Considerations

Port 4282 is no longer supported in the Code42 cloud
Computers using legacy port 4282 can no longer back up to or restore from the Code42 cloud. Use port 443 and 4287 instead.
For more information, see End of support for port 4282 in the Code42 cloud.

Code42 app ports

List of ports that require outbound traffic to Code42. You must have both port 443 and 4287 open for use by Code42 apps.

Port	Protocol	Source	Destination	Description
443	HTTPS	Code42 endpoint agents	Code42 cloud	Communication for File Metadata Collection and deployment policy information
	HTTPS	Web Browsers	Code42 cloud	Web restore (both zip file and device) and user activity profiles
	TLS	Code42 endpoint agents	Code42 cloud	Communication from device to the Code42 cloud (only applies to Code42 environments that sign in to the Code42 console at: https://www.crashplan.com/console)
4285	HTTPS	Web Browsers	Code42 cloud	Web restore (both zip file and device) and user activity profiles
4287	TLS	Code42 endpoint agents	Code42 cloud	Communication from the device to the Code42 cloud

Additional services integrated with Code42

These are some additional ports used by services that are commonly integrated with Code42 environments.

Port	Protocol	Source	Destination	Description
8200 and 8201	TLS	Code42 cloud	Vault	Communication between a Vault instance and the Code42 cloud
443	HTTPS	Code42 cloud	AD FS server	Sync with AD FS
636	LDAPS	Your directory server	The Code42 User Directory Sync tool	Used by the Code42 User Directory Sync tool to sync with your directory service

Code42 IP addresses

Code42 uses the following IP addresses to provide access to Code42 cloud storage. To ensure uninterrupted access to the Code42 cloud, open your firewall to the following IP addresses:

68.65.192.0/21
162.222.40.0/21
67.222.248.0/21
103.8.239.0/24
216.223.38.0/24
149.5.7.0/24
216.17.8.0/24
50.93.246.0/23
50.93.255.0/24

149.5.44.0/24 was formerly used but is now retired and no longer in use. You do not need to open your firewall to this range anymore. If you previously opened your firewall to this range, we strongly recommend removing it because Code42 will not control it after January 1, 2021.

IP address updates

This information is subject to change, and we recommend that you subscribe to our announcements page in the Code42 Community to learn about upcoming changes to IP addresses. See the table below for the revision history of this article.
To ensure uninterrupted connectivity to the Code42 cloud, you should have opened your firewall to all available IP addresses listed above before August 11, 2020. For more information, see IP address updates.

The IP addresses that your Code42 environment uses depends on where you sign in to the Code42 console. To ensure uninterrupted access to the Code42 cloud, open your firewall to IP addresses as follows:

https://console.us.code42.com/console
- The Code42 IP addresses above
- IP addresses managed by AWS in region us-east-1 for Code42 traffic (over port 443)
https://www.crashplan.com/console
- The Code42 IP addresses above
- Address https://event-ingest-default.prod.ffs.us2.code42.com in region us-east-1 for Code42 traffic (over port 443) if File Metadata Collection is enabled
https://console.gov.code42.com/console
- IP addresses managed by AWS region us-east-1 for all Code42 traffic (over ports 443 and 4287)
https://console.ie.code42.com/console
- The Code42 IP addresses above
- IP addresses managed by AWS in region eu-west-1 for all Code42 traffic (over ports 443 and 4287)

Whitelist Code42's domain
Amazon Web Services (AWS) IP addresses are highly dynamic across a very large range, so consider instead whitelisting the *.code42.com or *.gov.code42.com domain.

Revision history

The table below lists previous updates to this page. To learn more about IP address and network port updates, go to https://success.code42.com/announcements.

Date	Updates
August 12, 2020	Added a note that IP address range 149.5.44.0/24 is retired.
June 3, 2020	Revised the Code42 IP address usage details for each Code42 cloud environment.
May 8, 2020	Noted that IP addresses are scheduled to be updated August 11, 2020. For more information, see IP address updates.
March 12, 2020	Added details for the Code42 federal environment.
January 7, 2020	Added an attention box stating that port 4282 is no longer supported.
March 13, 2019	Added new IP address range: 67.222.248.0/21 Published all IP addresses. Previously, IP addresses were only available by contacting our Customer Champions or your Customer Success Manager (CSM).