Skip to main content

Who is this article for?

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

HOME
GETTING STARTED
RELEASE NOTES
FAQs
APIs
SYSTEM STATUS
Code42 Support

IP addresses and ports used by the Code42 platform

Overview

This article lists all of the ports and IP addresses used by Code42.

Considerations

Port 4282 is no longer supported in the Code42 cloud
Computers using legacy port 4282 can no longer back up to or restore from the Code42 cloud. Use port 443 and 4287 instead.
For more information, see End of support for port 4282 in the Code42 cloud.

Code42 app ports

List of ports that require outbound traffic to Code42. You must have ports 443, 4285, and 4287 open for use by Code42 apps.

Port

Protocol

Source

Destination

Description

443 HTTPS Code42 endpoint agents Code42 cloud Communication for File Metadata Collection and deployment policy information
HTTPS Web Browsers Code42 cloud Web restore (both zip file and device) and user activity profiles
TLS Code42 endpoint agents Code42 cloud Communication from device to the Code42 cloud (only applies to Code42 environments that sign in to the Code42 console at: https://www.crashplan.com/console)
4285 HTTPS Web Browsers Code42 cloud Web restore (both zip file and device), user activity profilesSSO sign in, and authentication API calls.
4287 TLS Code42 endpoint agents Code42 cloud Communication from the device to the Code42 cloud

Additional services integrated with Code42

These are some additional ports used by services that are commonly integrated with Code42 environments.

Port

Protocol

Source

Destination

Description

8200 and 8201

TLS Code42 cloud Vault Communication between a Vault instance and the Code42 cloud
443 HTTPS Code42 cloud AD FS server Sync with AD FS
636 LDAPS

The Code42 User Directory Sync tool

Your directory server Used by the Code42 User Directory Sync tool to sync with your directory service

Code42 IP addresses

Code42 uses the following IP addresses to provide access to Code42 cloud storage. To ensure uninterrupted access to the Code42 cloud, open your firewall to the following IP addresses:

  • 50.93.246.0/23
  • 50.93.255.0/24
  • 64.207.196.0/22
  • 64.207.204.0/23
  • 64.207.222.0/23
  • 67.222.248.0/21
  • 68.65.192.0/21
  • 103.8.239.0/24
  • 149.5.7.0/24
  • 162.222.40.0/21
  • 216.17.8.0/24
  • 216.223.38.0/24

149.5.44.0/24 was formerly used but is now retired and no longer in use. You do not need to open your firewall to this range anymore. If you previously opened your firewall to this range, we strongly recommend removing it because Code42 will not control it after January 1, 2021.

IP address updates
  • This information is subject to change, and we recommend that you subscribe to our announcements page in the Code42 community to learn about upcoming changes to IP addresses. See the table below for the revision history of this article.
  • To ensure uninterrupted connectivity to the Code42 cloud, you should have opened your firewall to all available IP addresses listed above before August 11, 2020. For more information, see IP address updates in August 2020.

The IP addresses that your Code42 environment uses depends on where you sign in to the Code42 console. To ensure uninterrupted access to the Code42 cloud, open your firewall to IP addresses as follows:

Add Code42's domain to your allowlist
Amazon Web Services (AWS) IP addresses are highly dynamic across a very large range, so consider instead adding the *.code42.com  , *.crashplan.com  , or *.gov.code42.com domain to your allowlist.

Revision history

The table below lists previous updates to this page. To learn more about IP address and network port updates, go to https://success.code42.com/announcements

Date Updates
May 5, 2021

Added the following IP address ranges to the list of Code42 IP addresses:

  • 64.207.196.0/22
  • 64.207.204.0/23
  • 64.207.222.0/23

If your instance in the Code42 cloud was provisioned on or before May 5, 2021, you have until November 5, 2021 to open firewall access to these ranges.

January 21, 2021 Added Amazon Cognito Identity endpoints addresses for firewall access.
November 27, 2020 Added client login addresses.
August 12, 2020 Added a note that IP address range 149.5.44.0/24 is retired.
June 3, 2020 Revised the Code42 IP address usage details for each Code42 cloud environment.
May 8, 2020 Noted that IP addresses are scheduled to be updated August 11, 2020. For more information, see IP address updates in August 2020.
March 12, 2020 Added details for the Code42 federal environment.
January 7, 2020 Added an attention box stating that port 4282 is no longer supported.
March 13, 2019
  • Added new IP address range: 67.222.248.0/21
  • Published all IP addresses. Previously, IP addresses were only available by contacting our Customer Champions or your Customer Success Manager (CSM).
  • Was this article helpful?