Code42 platform hardware and software requirements

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Who is this article for?

Code42 for EnterpriseSee product plans and features

CrashPlan for Small Business

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Other available versions:

Versions 6 and 7 | Version 5 | Version 4

Overview

This article outlines the hardware and software requirements for components of your Code42 cloud environment.

Administration console requirements

End user application requirements

The system specifications listed below are the minimum requirements needed to successfully install the Code42 app. Devices on unsupported operating systems may be unable to upgrade to the most recent Code42 app version.

To avoid security risks, keep your operating system updated.

OS	Hardware	Software
Windows	1 GHz dual-core CPU 1 GB memory 750 MB drive space	Supported Windows operating systems
Mac	1 GHz 64-bit Intel CPU 1 GB memory 750 MB drive space	Supported Mac operating systems
Linux	1 GHz CPU 1 GB memory 750 MB drive space	Supported Linux operating systems¹ Install: libgconf-2-4 libXScrnSaver net-tools libnss3 libxss1 (Ubuntu 14.04 only) ¹ The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu. Currently, EUS versions of Red Hat Enterprise Linux and LTS versions of Ubuntu use glibc 2.27 or earlier.

Hardware

Software

Windows

1 GHz dual-core CPU
1 GB memory
750 MB drive space

Supported Windows operating systems

Mac

1 GHz 64-bit Intel CPU
1 GB memory
750 MB drive space

Supported Mac operating systems

Linux

1 GHz CPU
1 GB memory
750 MB drive space

Supported Linux operating systems¹

Install:

libgconf-2-4
libXScrnSaver
net-tools
libnss3
libxss1 (Ubuntu 14.04 only)

¹ The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu. Currently, EUS versions of Red Hat Enterprise Linux and LTS versions of Ubuntu use glibc 2.27 or earlier.

The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

Code42 app ports

List of ports that require outbound traffic to Code42.

Port	Protocol	Source	Destination	Description
443	HTTPS	Code42 endpoint agents	Code42 cloud	Communication for Forensic File Search and deployment policy information
	HTTPS	Web Browsers	Code42 cloud	Web restore (optional) and user activity profiles
	TLS	Code42 endpoint agents	Code42 cloud	Communication from device to the Code42 cloud (only applies to Code42 environments that sign in to the administration console at: https://www.crashplan.com/console)
4285	HTTPS	Web Browsers	Code42 cloud	Web restore (optional) and user activity profiles
4287	TLS	Code42 endpoint agents	Code42 cloud	Communication from the device to the Code42 cloud

Additional services integrated with Code42

These are some additional ports used by services that are commonly integrated with Code42 environments.

Port	Protocol	Source	Destination	Description
8200 and 8201	TLS	Code42 cloud	Vault	Communication between a Vault instance and the Code42 cloud
80	HTTP	Code42 cloud	AD FS server	Sync with AD FS
443	HTTPS	Code42 cloud	AD FS server	Sync with AD FS
636	LDAPS	Your directory server	The Code42 User Directory Sync tool	Used by the Code42 User Directory Sync tool to sync with your directory service

Code42 IP addresses

Code42 uses the following IP addresses. This information is subject to change, and we recommend that you subscribe to our announcements page in the Code42 Community to learn about upcoming changes to IP addresses. See the table below for the revision history of this article.

Code42 IP Addresses
68.65.192.0/21
162.222.40.0/21
67.222.248.0/21
50.93.246.0/23
216.17.8.0/24
50.93.255.0/24
103.8.239.0/24
149.5.44.0/24
216.223.38.0/24
149.5.7.0/24

If you sign in to the Code42 administration console at https://www.crashplan.com/console, your Code42 environment uses:
- The Code42 IP addresses above
- If you use Forensic File Search, that feature also uses the following address: https://event-ingest-default.prod.ffs.us2.code42.com/

If you sign in to the Code42 administration console at https://console.us.code42.com/console or https://console.ie.code42.com/console, your Code42 environment uses:

The Code42 IP addresses above

IP addresses managed by Amazon Web Services (AWS). The table below shows the AWS region for Code42 administration consoles. For the list of current IP address ranges, see AWS's documentation.

Code42 administration console URL	AWS Region
https://console.us.code42.com/console	us-east-1
https://console.ie.code42.com/console	eu-west-1

If you use Forensic File Search, that feature also uses one of the following addresses:
- (US) https://event-ingest-east.us.code42.com
- (Ireland) https://event-ingest-default.ie.code42.com

Whitelist Code42's domain
Amazon IP addresses are highly dynamic across a very large range, so consider instead whitelisting the *.code42.com domain.