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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Other available versions:

Versions 6 and 7 | Version 5 | Version 4Link: What version am I on?

Code42 Support

Code42 platform hardware and software requirements

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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Other available versions:

Versions 6 and 7 | Version 5 | Version 4Link: What version am I on?

Overview

This article outlines the hardware and software requirements for components of your Code42 cloud environment.

Administration console requirements

  • Minimum resolution: 1024x768
  • Web browser:
    • Chrome (most recent)
    • Firefox (most recent)
    • Internet Explorer 11 (on Windows)
    • Microsoft Edge (most recent, on Windows)
    • Safari (most recent, on Mac, Linux)

The administration console does not support mobile web browsers.

End user application requirements

The system specifications listed below are the minimum requirements needed to successfully install the Code42 app. Devices on unsupported operating systems may be unable to upgrade to the most recent Code42 app version.

To avoid security risks, keep your operating system updated.

OS Hardware Software
Windows
  • 1 GHz dual-core CPU
  • 1 GB memory
  • 750 MB drive space

Supported Windows operating systems 

Mac
  • 1 GHz 64-bit Intel CPU
  • 1 GB memory
  • 750 MB drive space

Supported Mac operating systems 
Linux
  • 1 GHz CPU
  • 1 GB memory
  • 750 MB drive space

Supported Linux operating systems1

 

Install:

  • libgconf-2-4
  • libXScrnSaver
  • net-tools
  • libnss3
  • libxss1 (Ubuntu 14.04 only) 

1 The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu. Currently, EUS versions of Red Hat Enterprise Linux and LTS versions of Ubuntu use glibc 2.27 or earlier. 

The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

Code42 app ports

List of ports that require outbound traffic to Code42.

Port

Protocol

Source

Destination

Description
443 HTTPS Code42 endpoint agents Code42 cloud Communication for Forensic File Search and deployment policy information
HTTPS Web Browsers Code42 cloud Web restore (optional) and user activity profiles
TLS Code42 endpoint agents Code42 cloud Communication from device to the Code42 cloud (only applies to Code42 environments that sign in to the administration console at: https://www.crashplan.com/console)
4285 HTTPS Web Browsers Code42 cloud Web restore (optional) and user activity profiles
4287 TLS Code42 endpoint agents Code42 cloud Communication from the device to the Code42 cloud

Additional services integrated with Code42

These are some additional ports used by services that are commonly integrated with Code42 environments.

Port

Protocol

Source

Destination

Description

8200 and 8201

 TLS Code42 cloud Vault Communication between a Vault instance and the Code42 cloud
80  HTTP Code42 cloud AD FS server Sync with AD FS
443 HTTPS Code42 cloud AD FS server Sync with AD FS
636 LDAPS Your directory server The Code42 User Directory Sync tool Used by the Code42 User Directory Sync tool to sync with your directory service

Code42 IP addresses 

Code42 uses the following IP addresses. This information is subject to change, and we recommend that you subscribe to our announcements page in the Code42 Community to learn about upcoming changes to IP addresses. See the table below for the revision history of this article.

Code42 IP Addresses
68.65.192.0/21
162.222.40.0/21
67.222.248.0/21
50.93.246.0/23
216.17.8.0/24
50.93.255.0/24
103.8.239.0/24
149.5.44.0/24
216.223.38.0/24
149.5.7.0/24
  Code42 administration console URL AWS Region  

 

https://console.us.code42.com/console

 

 us-east-1
https://console.ie.code42.com/console eu-west-1
Whitelist Code42's domain
Amazon IP addresses are highly dynamic across a very large range, so consider instead whitelisting the *.code42.com  domain.