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This article applies to Cloud.

Other available versions:

Version 6 | Version 5 | Version 4icon.qnmark.png

Available in:

StandardPremiumEnterprise
Small Business
Code42 Support

Code42 platform hardware and software requirements

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This article applies to Cloud.

Other available versions:

Version 6 | Version 5 | Version 4icon.qnmark.png

Available in:

StandardPremiumEnterprise
Small Business

Overview

This article outlines the hardware and software requirements for components of your Code42 cloud environment.

End user application requirements

The system specifications listed below are the minimum requirements needed to successfully install the Code42 app.

Code42 app

To avoid security risks, keep your operating system updated.

OS Hardware Software
Windows
  • 1 GHz dual-core CPU
  • 1 GB memory
  • 450 MB free drive space

Windows operating systems:

  • Windows 10 version 1709 - Fall Creators Update
  • Windows 10 version 1703 - Creators Update
  • Windows 10 version 1607 - Anniversary Update
  • Windows 10 version 1511 - November Update 
  • Windows 10 version 1507 
  • Windows 8.1
  • Windows 7

Mac
  • 1 GHz 64-bit Intel CPU
  • 1 GB memory
  • 450 MB free drive space

Mac operating systems:

  • macOS High Sierra 10.13
  • macOS Sierra 10.12
  • OS X El Capitan 10.11 
Linux
  • 1 GHz CPU
  • 1 GB memory
  • 450 MB free drive space

Linux operating systems:

  • Red Hat Enterprise Linux 7.4 
  • Red Hat Enterprise Linux 7.3 
  • Red Hat Enterprise Linux 7.2 
  • Red Hat Enterprise Linux 7.1
  • Ubuntu 14.04 (64-bit) or higher

Install:

  • libgconf-2-4
  • libXScrnSaver

The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI requires, at most, a screen area 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

Unsupported operating systems

Operating system Last supported Code42 app version
Windows Server 2016 never supported
Windows Server 2012 and 2012 R2 4.8 and 5.4
Windows Server 2008 R2 4.8 and 5.4
Windows Server 2008 4.7
Windows Vista Service Pack 2

4.7
Windows XP

4.7
Windows Server 2003 and 2003 R2 4.2
OS X Mavericks 10.9 4.8
OS X Mountain Lion 10.8

4.7
OS X Lion 10.7

4.7
Mac OS X Snow Leopard 10.6 4.21
Mac OS X Leopard 10.5 3.6.4
Mac OS X Tiger 10.4 3.2

1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.

Network ports

Code42 app ports

Port(s)

Protocol

Source

Destination

Description

4287 (TLS)

 TCP LAN networks Code42 cloud Communication from the device to the Code42 cloud