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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Other available versions:

Versions 6 and 7 | Version 5 | Version 4Link: What version am I on?

Code42 Support

Code42 FAQs

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Other available versions:

Versions 6 and 7 | Version 5 | Version 4Link: What version am I on?

Overview

This page contains a list of frequently asked questions for Code42 for Enterprise users.

Using CrashPlan for Small Business? 
This article is for Code42 for Enterprise. If you're using CrashPlan for Small Business, see CrashPlan for Small Business FAQs

Code42 Next-Gen Data Loss Protection questions:

Backup questions:

Restore questions:

Performance questions:

Cold storage questions:

Upgrade questions:

Archive maintenance questions: 

Reporting questions: 

Trials, subscriptions, billing, and licensing questions:

Australia and New Zealand customers' questions: 

Compliance questions: 

Contact support questions:

Code42 Next-Gen Data Loss Protection

Backup

Restore

Performance

Cold Storage

Upgrades

Archive maintenance

Reporting

Trials, subscriptions, billing, and licensing

Australia and New Zealand customers

Compliance

Contact support

Resources

There are several different ways to get more information about Code42 for Enterprise:

  • Check out our support site to get all of our documentation.
  • In the administration console, click the Help icon in the upper-right to display a reference article about that page.
  • Our customer success community is a great place to seek and exchange product knowledge, collaborate with your peers, stay up-to-date on Code42 events and resources, and grow your professional network.
  • Advance your Code42 knowledge through instructor-led or virtual classes.