Administrator's guide to getting started with the Code42 environment
Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
Overview
Code42 administrators can use this article to quickly locate resources for configuring and managing a Code42 environment. The steps below are optional and provided as suggestions for what to do next when first configuring.
Test backup and restore
In addition, administrators with appropriate permissions can restore files for end users; see Manage your Code42 environment for more information.
Familiarize yourself with the administration console
Plan and configure your environment
Your Code42 environment is structured into organizations, users, and devices. This hierarchy lets you configure and manage settings and data across job functions and in accordance with regulatory needs. It also gives you the ability to quickly address potential data security concerns and legal mandates with minimal disruption to your users.
Add organizations
- Create organizations to group users and apply shared settings.
- Sort users into groups and apply shared settings to their devices.
- An organization can contain child organizations, and an organization can exist without containing any users.
- Configure settings for individual organizations.
Define unique settings, such as backup frequency, available destinations, and data retention policies for each organization as needed.
Configure backup policies
Add users
Deploy the Code42 app
- Review the Code42 app deployment options.
- If you have devices shared by multiple users, determine the installation type for those devices:
- Install the Code42 app per user on a shared device to use a separate archive for each user and limit restores to only the user who owns the data.
- Install the Code42 app for everyone on a shared device to use a single archive for the users and either allow all users on the device to restore the data, or restrict restores with permissions.
- Streamline deployment in your environment by predefining settings in the Code42 app.
Configure authentication and directory services
- Review options for user authentication and authorization.
- Configure single-sign on (SSO).
SSO is an authentication method that allows a user to use the same credentials to sign in to multiple applications.
Harden security
Enhance the security of your Code42 environment.
- Set archive encryption key security.
Use the default level of archive encryption key security and lock it so that users cannot change it. - Harden the Code42 User Directory Sync server.
Add extra layers of security for your directory service.
Manage your Code42 environment
Once your Code42 environment is configured and deployed, you can use the administration console to monitor user activity and manage access and retention of data.
Restore files for users
Replace a computer or hard drive
Grant and remove access
Monitor file activity
- Set up endpoint monitoring.
Monitor file activity on each device in real time to detect file exfiltration. - Configure activity profiles.
Define profiles in Code42 Security Center to generate an email notification when a user exceeds a defined file activity threshold. - Configure Forensic File Search.
Set up searching for file activity to answer questions such as:- Who has a specific file?
- Are there any files in the enterprise infected with malware?
- What file activity occurred during a security incident?
Troubleshoot
Foundational concepts
For an understanding of the foundational concepts underpinning the Code42 environment, refer to the articles below.
- Code42 for Enterprise Security
Read a detailed description of the Code42 for Enterprise security model.
Resources and support
For additional information, you can search our extensive support site or contact our Customer Champion team.