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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Code42 cloud environments.

Code42 Support

Code42 User Directory Sync resources


Code42 User Directory Sync is a provisioning tool that connects your directory service to your Code42 environment and automatically creates users, updates their organization and role assignments, and deactivates users in Code42 based on changes made within your directory service.  

This page lists resources for everything from initial configuration, to running synchronizations, to troubleshooting.

Code42 User Directory Sync is just one of the options available in Code42 to manage user authentication and authorization. For more options, see Identity management.

Run synchronization

Synchronize users in your directory service with Code42.


Upgrade to the latest version.


See detailed descriptions of every component of the Code42 User Directory Sync interface in the Code42 console.

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