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Who is this article for?

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

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Code42 Support

Retrieve device logs from the Code42 console

Overview

Code42 administrators can use the Code42 console to retrieve Code42 app logs from devices for use in troubleshooting. 

Considerations

Incydr Professional and Enterprise

Incydr Basic and Advanced, CrashPlan Cloud, and other plans

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