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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Code42 Support

Deauthorize a cloud service

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Overview

To help protect data from loss, you can use Code42 Forensic File Search to monitor files moving to and from users' cloud services, such as Google Drive or Microsoft OneDrive. 

This article explains how to deauthorize cloud services like Google Drive and OneDrive so that Code42 no longer has access to user data. 

Considerations

You cannot deauthorize a cloud service while the status is initial extraction. 

Deauthorize a cloud service

Deauthorize a cloud service to stop collecting new event activity. You have 90 days to resume monitoring the cloud service. After 90 days, Code42 removes the cloud service configuration and authorization details (the events you have collected remain). 

Follow the instructions for your cloud service below.

Google Drive

Microsoft OneDrive

Resume monitoring a cloud service

You can resume monitoring a cloud service for up to 90 days after you deauthorized the initial connection. Code42 removes cloud services that have been deactivated for over 90 days. 

  1. Select the menu next to the cloud service action menu
  2. Choose Reauthorize.
  3. Follow the prompts to authorize Code42 to monitor file events on the cloud service.