Add high risk employees

Overview

Use the High Risk Employees application to review the file activity of employees in your company with risk factors and quickly identify anything suspicious. This article explains how to add a user to High Risk Employees and use Alerts to help protect you from data loss that may occur when you have employees that have access to critical data, are on a performance improvement plan, or are actively seeking another job.  

Considerations

• This functionality requires a Code42 Platinum product plan. Contact your Customer Success Manager (CSM) for assistance with licensing. If you don't know who your CSM is, email csmsupport@code42.com. 

• You must have the Customer Cloud Admin or Security Center User role.

Before you begin

This article assumes that you have enabled Code42 monitoring on your endpoints and cloud services activity. For more information, see:

• Enable endpoint monitoring for file exfiltration detection
• Introduction to adding data sources for Forensic File Search 

Step 1: Add employee to the High Risk Employees list

1. Sign in to the administration console. 
2. Click the High Risk Employees application tile on the Risk Exposure dashboard, or go to Detection > High Risk Employees.
3. Click Add High Risk Employee.
4. Enter the employee's information: 
   1. Code42 Username: Enter the Code42 username for the employee and click Continue.
   2. (Optional) Add Cloud Alias: If the employee has email aliases other than their Code42 username that they use for cloud services such as Google Drive, OneDrive, or Box, click Add Cloud Alias to add and monitor those aliases.
      If the Code42 username is the same alias used for cloud services, skip this step. The Code42 username is automatically monitored for file activity in your cloud services. 
   3. (Optional) Risk Factors: Select one or more risk factors for this employee.  
   4. (Optional) User Profile Notes: Enter any details for this employee. For example, "Has access to customer PII."
      Note: These notes are visible to team members viewing this user's profile.
5. Click Add Employee. 
   The employee is added to the list of high-risk employees and to the default alerts for suspicious file activity.

Step 2: (Optional) Change default alert settings

1. Go to Detection > High Risk Employees.
2. Click Alert Settings.
3. Click Enable alerts for all high risk employees to turn the default alerts on for all employees listed in the High Risk Employees application, if not already enabled. 
4. Click Manage Rule next to each displayed alert.
   The Edit Rule window opens.
5. Make any necessary changes and click Save.

Change the list of users monitored by default rules
The default High Risk Employees application rules monitor all users added to the High Risk Employees application for file activity. To stop monitoring specified users with the default rules, click Remove User  in the High Risk Employees application.

Step 3: Investigate employee activity

You can investigate suspicious employee activity from either an alert notification email you receive or directly in the administration console using the High Risk Employees application.  

To investigate activity from an alert notification email:

1. In the notification email, click View Alerts.
2. Sign in to the administration console. 
   The Alerts application opens to a filtered list.
3. Review the details of that activity.

To monitor employee activity in the High Risk Employees application: 

1. Sign in to the administration console. 
2. Go to Detection > High Risk Employees.
3. Locate the employee in the list of employees and click View Profile .
   The employee's User Profile page appears and shows any file activity this employee has performed within the last 90 days.

High Risk default alert settings

When a user is added to High Risk Employees, they are automatically added to the default High Risk Employees alerts within Alerts. To see the default alert rules, go to Detection > High Risk Employees > Alert Settings > Manage Rule. These alerts rules are listed below, along with their default settings. 

Related topics

• High Risk Employees reference
• Prepare for departing employees 
• Alerts reference
• Create and manage alerts
• Risk Exposure reference