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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

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Add high risk employees

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Overview

Use the High Risk Employees list to review the file activity of employees in your company with risk factors and quickly identify anything suspicious. This article explains how to add a user to the High Risk Employees list and use Alerts to help protect you from data loss that may occur when you have employees that have access to critical data, are on a performance improvement plan, or are actively seeking another job.  

Considerations

  • Add Trusted Domains in Data Preferences to hide file events that occur on domains you trust. Adding trusted domains helps focus your investigation on file activity that may be a higher risk. File activity on a specific domain is only considered trusted starting the date the domain was added. You can view all file activity, including events that occur on your trusted domains, in Forensic Search.

  • This functionality is available only if your product plan includes Risk Detection lenses. Contact your Customer Success Manager (CSM) for assistance with licensing, or to upgrade to the Incydr Advanced product plan for a free trial​​​. If you don't know who your CSM is, email csmsupport@code42.com

  • To add high risk employees, you must have roles that provide the necessary permissions.   
Differences in file event counts
File events for Forensic Search and Alerts appear within 15 minutes of the file activity, while file events in the Risk Exposure dashboard and the User Profile may take up to an hour to appear. As a result, you may see that the file event counts in alert notifications and Forensic Search differ from the event counts in the Risk Exposure dashboard and the Departing Employees and High Risk Employees User Profiles.

Before you begin

This article assumes that you have enabled Code42 monitoring on your endpoints and cloud services activity. For more information, see:

Step 1: Add employee to the High Risk Employees list

  1. Sign in to the Code42 console
  2. Click the High Risk Employees tile on the Risk Exposure dashboard, or go to Detection > High Risk Employees.
  3. Click Add High Risk Employee.
  4. Enter the employee's information: 
    1. Code42 Username: Enter the Code42 username for the employee and click Continue.
    2. (Optional) Add Cloud Alias: If the employee has an email alias other than their Code42 username that they use for cloud services such as Google Drive, OneDrive, or Box, click Add Cloud Alias to add and monitor the alias.
      If the Code42 username is the same alias used for cloud services, skip this step. The Code42 username is automatically monitored for file activity in your cloud services. Only one additional alias can be monitored.
    3. (Optional) Risk Factors: Select one or more risk factors for this employee.  
    4. (Optional) User Profile Notes: Enter any details for this employee. For example, "Has access to customer PII."
      Note: These notes are visible to team members viewing this user's profile.
  5. Click Add Employee
    The employee is added to the list of high risk employees and to the default alerts for suspicious file activity.
Add multiple high risk employees with the Code42 CLI
To add multiple high risk employees at once, you can use the Code42 command-line interface. For more information, see the CLI documentation.

Step 2: (Optional) Change default alert settings

  1. Go to Detection > High Risk Employees.
  2. Click Alert Settings.
  3. Click Enable alerts for all high risk employees to turn the default alerts on for all employees listed in High Risk Employees, if not already enabled. 
  4. Click Manage Rule for the corresponding alert. 
    The details and criteria for that alert opens in Alerts.
  5. Edit the alert rule to update its settings.
    • To change the name, description or severity, click Actions Alerts actions icon and select Edit name & description, then make your changes and click Save.
    • To change the criteria, click Edit Edit icon in the appropriate panel, then make your changes and click Save.
  6. Close the details to return to the Manage Rules table in Alerts.
Change the list of users monitored by default rules
The default High Risk Employees rules monitor all users added to the High Risk Employees list for file activity. To stop monitoring specified users with the default rules, click Remove User Remove user icon in the High Risk Employees list.

Step 3: Investigate employee activity

You can investigate suspicious employee activity from either an alert notification email you receive or directly in the Code42 console using the High Risk Employees list.  

To investigate activity from an alert notification email:

  1. In the notification email, click View Alerts.
  2. Sign in to the Code42 console. 
    The Alerts application opens to a filtered list.
  3. Review the details of that activity.

To monitor employee activity in the High Risk Employees list: 

  1. Sign in to the Code42 console. 
  2. Go to Detection > High Risk Employees.
  3. Locate the employee in the list of employees and click View Profile View user profile icon.
    The employee's User Profile page appears and shows any file activity this employee has performed within the last 90 days.

Video

Watch the video below to learn how to review the file activity of users in the High Risk Employees list. For other videos in this series, see our Training course: Detecting risk with Code42 Incydr. For more videos, visit the Code42 University.

High Risk Employees default alert settings

When a user is added to the High Risk Employees list, they are automatically added to the default High Risk Employees alerts within Alerts. To see the default alert rules, go to Detection > High Risk Employees > Alert Settings > Manage Rule. These alerts rules are listed below, along with their default settings. 

Endpoint exposure 

The Endpoint exposure alert triggers when the total size or number of files moved to removable media, synced to a cloud service, or read by a browser or other app exceeds the defined limit for this alert. 

  • Severity: High
  • Email Notifications: The default recipient is the person that added the first employee to the Departing Employees or High Risk Employees list. This can be changed at any time.
  • Exposure Type:
    • Read by browser or other app
    • Moved to removable media
    • Moved to cloud sync folders for Box, Box Drive, Dropbox, Google Backup and Sync, Apple iCloud, Microsoft OneDrive
  • Time Frame of Events: Within 15 minutes
  • File Size & Count: 500 MB or greater OR 20 or higher
  • File Categories: Any file category

Cloud share permission changes

The Cloud share permission changes alert triggers when the total size or number of files that became publicly available exceeds the defined threshold for this alert. 

  • Severity: High
  • Email Notifications: The default recipient is the person that added the first employee to the Departing Employees or High Risk Employees list. This can be changed at any time. 
  • Permissions Changed:
    • Box - Public via direct link, Shared outside trusted domains
    • Google Drive - Public on the web (Google Drive only), Public via Direct Link, Shared outside trusted domains
    • Microsoft OneDrive - Public via direct link, Shared outside trusted domains
  • File Categories: Any file category
High Risk Employees default alerts versus custom alerts
In Alerts, you can create custom alerts to monitor file activity in your environment. However, users added to the High Risk Employees list only trigger default High Risk Employees alerts. To manage both custom alerts and default High Risk Employees alerts, go to Alerts

For more information about how to change the High Risk Employees default alert settings, see Change default alert settings.
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