Add departing employees
Overview
Use the Code42 Departing Employees list to review the file activity of employees leaving your company and quickly identify anything suspicious. This article explains how to add a user to Departing Employees and use Alerts to help protect you from data loss that may occur when an employee leaves your company.
Video
Watch the short video below to learn how to add users to the Departing Employees list. For more videos, visit the Code42 University.
Considerations
- To add departing employees, you must have roles that provide the necessary permissions.
Before you begin
This article assumes that you have enabled Code42 monitoring on your endpoints and cloud services activity. For more information, see:
Step 1: Add employee to the Departing Employees list
- Sign in to the Code42 console.
- From the Departing Employees tile on the Risk Exposure dashboard click Add to list, or go to User Activity > Departing Employees and click Add departing employee.
- Enter the departing employee's information:
- Code42 username: Enter the Code42 username for the employee and click Continue.
- (Optional) Add cloud alias: If the employee has an email alias other than their Code42 username that they use for cloud services such as Google Drive, OneDrive, or Box, click Add Cloud Alias to add and monitor the alias.
If the Code42 username is the same alias used for cloud services, skip this step. The Code42 username is automatically monitored for file activity in your cloud services. Only one additional alias can be monitored. - (Optional) Departure date: Enter the date the employee is leaving your company.
- (Optional) User profile notes: Enter any details for this departing employee, for example, "Has accepted another job offer at a competitor".
Note: These notes are visible to team members viewing this user's profile.
- Click Add employee.
The employee is added to the list of departing employees and to the default alerts for suspicious file activity.
To add multiple departing employees at once, you can use the Code42 command-line interface. For more information, see the CLI documentation.
Step 2: (Optional) Change default alert settings
- Go to User Activity > Departing Employees.
- Click Alert settings.
- Click Enable alerts for all departing employees to turn the default alerts on for all employees listed in the Departing Employees list, if not already enabled.
- Click Manage rule for the corresponding alert.
The details and criteria for that alert opens in Alerts. - Edit the alert rule to update its settings.
- To change the name, description or severity, click Actions
and select Edit name & description, then make your changes and click Save.
- To change the criteria, click Edit
in the appropriate panel, then make your changes and click Save.
- To change the name, description or severity, click Actions
- Close the details to return to the Manage Rules table in Alerts.
The default Departing Employees list rules monitor all users added to the Departing Employees list for file activity. To stop monitoring specified users with the default rules, remove the user from the Departing Employees list.
Step 3: Investigate employee activity
You can investigate suspicious activity by a departing employee from either an alert notification email you receive, or from the Departing Employees list in the Code42 console directly.
To investigate activity from an alert notification email:
- In the notification email, click View Alerts.
- Sign in to the Code42 console.
The Alerts application opens to a filtered list. - Review the details of that activity.
To monitor employee activity in the Departing Employees list:
- Sign in to the Code42 console.
- Go to User Activity > Departing Employees.
- Locate the employee in the list of departing employees and click View profile
.
The employee's User Profile page appears and shows any file activity performed by this employee within the last 90 days.
Video
Watch the video below to learn how to review the file activity of users in the Departing Employees list. For other videos in this series, see our Training course: Detecting risk with Code42 Incydr. For more videos, visit the Code42 University.
Departing Employees default alert settings
When a user is added to the Departing Employees list, they are automatically added to the default Departing Employees alerts within Alerts. These default alerts are listed below, along with their default settings.
In Alerts, you can create custom alerts to monitor file activity in your environment. However, users added to the Departing Employees list only trigger default Departing Employees alerts. To manage both custom alerts and default Departing Employees alerts, go to Alerts.
For more information about how to change the Departing Employees default alert settings, see Change default alert settings.
Remove an employee from the Departing Employees list
- Go to User Activity > Departing Employees.
- Locate the employee in the list.
- Click Remove employee
.
- In the confirmation message that appears, click Remove employee.
The employee is removed from the Departing Employees list.