Add departing employees

Overview

Use the Code42 Departing Employees list to review the file activity of employees leaving your company and quickly identify anything suspicious. This article explains how to add a user to Departing Employees and use Alerts to help protect you from data loss that may occur when an employee leaves your company.  

Considerations

• Add Trusted Domains in Data Preferences to filter out Read by browser or other app file events from domains you trust. Adding trusted domains helps focus your investigation on file activity that may be a higher risk. File activity on a specific domain is only considered trusted starting the date the domain was added. 

• This functionality requires a Code42 Platinum product plan. Contact your Customer Success Manager (CSM) for assistance with licensing, or to upgrade to the Platinum product plan for a free trial​​​. If you don't know who your CSM is, email csmsupport@code42.com. 

• To add departing employees, you must have roles that provide the necessary permissions.

Before you begin

This article assumes that you have enabled Code42 monitoring on your endpoints and cloud services activity. For more information, see:

• Enable endpoint monitoring for file exfiltration detection
• Introduction to adding data sources 

Step 1: Add employee to the Departing Employees list

1. Sign in to the Code42 console. 
2. From the Departing Employees tile on the Risk Exposure dashboard, click Add Departing Employee, or go to Detection > Departing Employees.
3. Click Add Departing Employee.
4. Enter the departing employee's information: 
   1. Code42 Username: Enter the Code42 username for the employee and click Continue.
   2. (Optional) Add Cloud Alias: If the employee has an email alias other than their Code42 username that they use for cloud services such as Google Drive, OneDrive, or Box, click Add Cloud Alias to add and monitor the alias.
      If the Code42 username is the same alias used for cloud services, skip this step. The Code42 username is automatically monitored for file activity in your cloud services. Only one additional alias can be monitored.
   3. (Optional) Departure Date: Enter the date the employee is leaving your company. 
   4. (Optional) User Profile Notes: Enter any details for this departing employee, for example, "Has accepted another job offer at a competitor".
      Note: These notes are visible to team members viewing this user's profile.
5. Click Add Employee. 
   The employee is added to the list of departing employees and to the default alerts for suspicious file activity.

Step 2: (Optional) Change default alert settings

1. Go to Detection > Departing Employees.
2. Click Alert Settings.
3. Click Enable alerts for all departing employees to turn the default alerts on for all employees listed in the Departing Employees list, if not already enabled. 
4. Click Manage Rule for the corresponding alert. 
   The details and criteria for that alert opens in Alerts.
5. Edit the alert rule to update its settings.
   • To change the name, description or severity, click Actions  and select Edit name & description, then make your changes and click Save.
   • To change the criteria, click Edit  in the appropriate panel, then make your changes and click Save.
6. Close the details to return to the Manage Rules table in Alerts.

Step 3: Investigate employee activity

You can investigate suspicious activity by a departing employee from either an alert notification email you receive, or from the Departing Employees list in the Code42 console directly.  

To investigate activity from an alert notification email:

1. In the notification email, click View Alerts.
2. Sign in to the Code42 console. 
   The Alerts application opens to a filtered list.
3. Review the details of that activity.

To monitor employee activity in the Departing Employees list: 

1. Sign in to the Code42 console. 
2. Go to Detection > Departing Employees.
3. Locate the employee in the list of departing employees and click View profile .
   The employee's User Profile page appears and shows any file activity performed by this employee within the last 90 days.

Departing Employees default alert settings

When a user is added to the Departing Employees list, they are automatically added to the default Departing Employees alerts within Alerts. These default alerts are listed below, along with their default settings. 

Related topics

• Prepare for departing employees 
• Departing Employees reference 
• Manage detection list users with the Code42 command-line interface
• Alerts reference
• Create and manage alerts