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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

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Code42 Support

Network Information

Code42 app ports 

List of ports that require outbound traffic to Code42. You must have both port 443 and 4287 open for use by Code42 apps.

Port

Protocol

Source

Destination

Description

443 HTTPS Code42 endpoint agents Code42 cloud Communication for File Metadata Collection and deployment policy information
HTTPS Web Browsers Code42 cloud Web restore (both zip file and device) and user activity profiles
TLS Code42 endpoint agents Code42 cloud Communication from device to the Code42 cloud (only applies to Code42 environments that sign in to the Code42 console at: https://www.crashplan.com/console)
4285 HTTPS Web Browsers Code42 cloud Web restore (both zip file and device) and user activity profiles
4287 TLS Code42 endpoint agents Code42 cloud Communication from the device to the Code42 cloud

Additional services integrated with Code42

These are some additional ports used by services that are commonly integrated with Code42 environments.

Port

Protocol

Source

Destination

Description

8200 and 8201

TLS Code42 cloud Vault Communication between a Vault instance and the Code42 cloud
443 HTTPS Code42 cloud AD FS server Sync with AD FS
636 LDAPS Your directory server The Code42 User Directory Sync tool Used by the Code42 User Directory Sync tool to sync with your directory service

Code42 IP addresses 

Code42 uses the following IP addresses to provide access to Code42 cloud storage. To ensure uninterrupted access to the Code42 cloud, open your firewall to the following IP addresses:

  • 68.65.192.0/21
  • 162.222.40.0/21
  • 67.222.248.0/21
  • 103.8.239.0/24
  • 216.223.38.0/24
  • 149.5.7.0/24
  • 216.17.8.0/24
  • 50.93.246.0/23
  • 50.93.255.0/24

149.5.44.0/24 was formerly used but is now retired and no longer in use. You do not need to open your firewall to this range anymore. If you previously opened your firewall to this range, we strongly recommend removing it because Code42 will not control it after January 1, 2021.

IP address updates
  • This information is subject to change, and we recommend that you subscribe to our announcements page in the Code42 Community to learn about upcoming changes to IP addresses. See the table below for the revision history of this article.
  • To ensure uninterrupted connectivity to the Code42 cloud, you should have opened your firewall to all available IP addresses listed above before August 11, 2020. For more information, see IP address updates.

The IP addresses that your Code42 environment uses depends on where you sign in to the Code42 console. To ensure uninterrupted access to the Code42 cloud, open your firewall to IP addresses as follows:

Whitelist Code42's domain
Amazon Web Services (AWS) IP addresses are highly dynamic across a very large range, so consider instead whitelisting the *.code42.com  or *.gov.code42.com domain.

Revision history

The table below lists previous updates to this page. To learn more about IP address and network port updates, go to https://success.code42.com/announcements

Date Updates
August 12, 2020 Added a note that IP address range 149.5.44.0/24 is retired.
June 3, 2020 Revised the Code42 IP address usage details for each Code42 cloud environment.
May 8, 2020 Noted that IP addresses are scheduled to be updated August 11, 2020. For more information, see IP address updates.
March 12, 2020 Added details for the Code42 federal environment.
January 7, 2020 Added an attention box stating that port 4282 is no longer supported.
March 13, 2019
  • Added new IP address range: 67.222.248.0/21
  • Published all IP addresses. Previously, IP addresses were only available by contacting our Customer Champions or your Customer Success Manager (CSM).
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