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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

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Lock proxy settings in the Code42 console

Overview

This article explains how to lock proxy settings in the Code42 console. Locking proxy settings prevents users from changing them in the Code42 app.

Considerations

Locking proxy settings is only applicable to Incydr Basic and Advanced, CrashPlan Cloud, and other plans.

Steps

  1. Sign in to the Code42 console.
  2. Choose Administration > Environment > Organizations
  3. On the Active tab, click the organization name. You may need to expand the parent organization.
  4. From the action menu, choose Device Backup Defaults.
  5. On the General tab, deselect Use device defaults from parent and click Save. 
  6. From the action menu, choose Device Backup Defaults.
  7. Click the Network tab.
  8. Scroll to the Proxy section.
  9. Review both the Enabled and PAC URL settings.
    • If the lock icon Locked-icon-source.png appears for both settings, they are already locked. No further action is needed.
    • If the unlocked icon Unlocked-icon-source.png appears for either setting, click it to lock the setting. Both settings should be locked. Even if you are not using a proxy server, it is still a best practice to lock the settings to prevent potential security vulnerabilities introduced by users adding their own proxy configuration.
  10. Follow the prompts to confirm this change.
  11. Click Save.

Locked proxy setting

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