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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

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Code42 Support

Get started with your Code42 Managed Service Provider account

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Overview

After you have set up your Code42 Managed Service Provider account, learn how start onboarding your customers. This article provides resources to get you up and running with Code42.

Considerations

See Set up your Code42 Managed Service Provider account to set up your account. 

Existing partners only
At this time, Code42 is not accepting new partners for the managed service provider program. This article applies only to existing partners. 

Step 1: Add organizations

Step 2: Add users

Step 3: Add devices

Step 4: Sign in and complete setup

Step 5: Restore files

Step 6: Monitor the health of customer backups with status reports

Step 7: Manage your subscription

Additional resources

Explore the support site for additional information and resources.

Articles for Managed Service Providers

At the top of each article, under Who is this article for, look for articles with Code42 for Enterprise checked at the top of the page (example shown below). Make sure you are using the Cloud version of the article.  However, some articles describe features that are not available in the Managed Service Providers program. The green check for Code42 for Enterprise means the article applies to Managed Service Providers: 

Available articles

Need further help? Contact Code42 for Enterprise support to get help from our Customer Champions. 

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