Email services overview

Overview

As part of your insider threat detection strategy, allowing Code42 to access your email services enables you to capture information about the attachments that your users email to other recipients.

See the articles listed below to learn how to authorize Code42 to start capturing metadata from your email service.

Considerations

• Your product plan must include at least one email service. If you need assistance with licensing, contact your Customer Success Manager (CSM). If you're not sure how to reach your CSM, email csmsupport@code42.com. 
• Email services are not available in the Code42 federal environment.

Supported email services

Code42 supports connection with the following email services. Follow the instructions in the linked articles below to connect your email environment to Code42.

• Allow Code42 access to Gmail
• Allow Code42 access to Office 365 email

Email attachment monitoring differs slightly between Gmail and Microsoft Office 365:

• Gmail: Once authorized, Code42 captures file and message information about all attachments that are emailed through your organization's Gmail environment.
• Microsoft Office 365: Once authorized, Code42 only captures file and message information about email attachments that are detected by a data loss prevention policy in Microsoft Office 365 Security & Compliance Center. You can also open these attachments directly in Forensic Search for further analysis.

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