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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Code42 Support

Email services overview

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Overview

As part of your insider threat detection strategy, allow Code42 Forensic File Search access to your email services. After you connect your email services, Forensic File Search starts monitoring the email service to capture information about the attachments that your organization's users email to other recipients.

See the articles listed below to learn how to authorize Code42 to use the email service metadata.

Considerations

You must be licensed for Code42 Forensic File Search as well as for the email service. If you need assistance with licensing, contact your Customer Success Manager (CSM). If you're not sure how to reach your CSM, email csmsupport@code42.com

Supported email services

Code42 supports connection with the following email services. Follow the instructions in the linked articles below to connect your email environment to Forensic File Search.

Forensic File Search's monitoring of email attachments differs slightly between Gmail and Microsoft Office 365:

  • Gmail: Once authorized, Forensic File Search captures file and message information about all attachments that are emailed through your organization's Gmail environment.
  • Microsoft Office 365: Once authorized, only the file and message information about email attachments that are detected by a data loss prevention policy in Microsoft Office 365 Security & Compliance Center is available in Forensic File Search. You can also open these attachments directly in Forensic File Search for further analysis.
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