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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

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Configure automated integrations

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Overview

Code42 automated integrations provide an option for automating workflows, which Code42 manages and monitors. These integrations can help speed your processes for detecting, investigating, and responding to insider risks. This article explains how to configure your automated integrations. 

Considerations

Code42 automated integrations requires assistance and setup from Code42 Professional Services. Contact your Customer Success Manager (CSM) to engage the Code42 Professional Services team and get started. 

Before you begin

Define use cases

Work with the Code42 Professional Services team to determine what systems and workflows to integrate to meet your goals in mitigating insider risk. For example: 

  • When an alert is triggered in Code42, a ticket is automatically opened in a system like ServiceNow.
  • Automatically add users to the Departing Employees list based on updates to information in your human resources system, such as Workday or ADP.
  • When an alert is triggered in Code42 for a departing employee, a user is added to a specific Okta group with lower permissions. Then, a ticket is opened in Jira with alert details, for further investigation by your security team. 

Prepare a Code42 user account

To configure Code42 automated integrations, create a Code42 user service account. This must be a local (non-SSO) user to which you assign roles that provide the necessary permissions. We recommend you assign the roles in our use case for managing a security application integrated with Code42

Enable third-party cookies

In order for you to configure connections, third-party cookies must be enabled in your web browser settings. For instructions on enabling third-party cookies, consult the documentation for your web browser.  

Steps

Once Code42 Professional Services completes initial setup of your automated integrations, go to Data Sources to configure your Code42 connection and connections to additional systems

Configure your Code42 connection

Configure your Code42 automated integration connection to establish what environment and credentials to use when sending data to Code42 from other systems, or to other systems from Code42. 

  1. Sign in to the Code42 console
  2. Go to Investigation > Data Sources
  3. Select the Code42 automated integration. 
    The Code42 dialog displays. 
    Code42 details
  4. Enter the URL for your Code42 environment. 
  5. Enter the username and password for the service account you created previously
  6. Click Connect
    A connection success message appears. 

Configure additional connections 

Depending on your use case, additional connections appear on the Data Sources page, for example, Jira, Okta, or ServiceNow. Enter the configuration details to finish setting up this connection. 

  1. Sign in to the Code42 console
  2. Go to Investigation > Data Sources
  3. Select the automated integration you want to configure. 
    The dialog displays. The following example shows Jira. 
    Jira details
  4. Complete the required fields. 
  5. Click Connect

Disconnect an automated integration 

You may want to disconnect an automated integration to update the connection or authentication details, or to stop the flow of data to or from Code42. 

  1. Sign in to the Code42 console
  2. Go to Investigation > Data Sources
  3. Select the automated integration you want to configure. 
    The dialog displays.
    Disconnect_Jira
  4. Click Disconnect
    The automated integration remains available on the Data Sources page. To disable and remove the automated integration completely, contact your Customer Success Manager (CSM) to engage the Code42 Professional Services team. 
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