User Activity and Activity Notifications reference
Who is this article for?
Incydr, yes.
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
Overview
This article describes how to use the User Activity and Activity Notifications sections of the Code42 console to detect and analyze potential file exfiltration activity throughout your organization.
Access requirements
- Only available with the Code42 Gold product plan. For all other product plans, see Alerts and the User Profile.
- Endpoint monitoring must be enabled in your Code42 environment.
User Activity
The User Activity screen may appear as the User Profile page if your product plan supports it. For more information about the enhanced functionality of the User Profile, see the User Profile reference.
Search for user activity
To begin a user search:
- Sign in to the Code42 console.
- Select Security > User Activity.
Item | Description | |
---|---|---|
a | Username | Enter the username of the user to search. |
b | Dates | Specifies the start and end dates of the search query. Select Most Current to select the current date. The start and end dates must be no more than 62 days apart. |
c | Search | Submits the search and returns the activity results. |
User activity results
View summaries and charts for the following endpoint monitoring event types:
- Cloud Folders
- Removable Media
- Files Restored
- Application Activity
Item | Description | |
---|---|---|
a | User Details | Lists details about the user, including the user's organization, number of devices, and if the user is included in an activity profile. |
b | Activity Profile | If the user is included in an activity profile, the profile name displays here. Click the name for menu options to view details of the profile or remove the user from the profile. If the user is not included in an activity profile, a link to Add to a Profile appears. |
c | Action menu | Displays the option to Export CSV, which downloads a CSV file containing line item details for the activities summarized in the search results. |
d | Dates | Specifies the start and end dates of the search query. Select different dates to update the results. The start and end dates must be no more than 62 days apart. |
e | Activity summary | Indicates the number of files and total size of files for each event type. Each event type also includes a chart below with more details. |
f | Cloud Folders |
Number and size of files transferred to cloud services, including Box, Box Drive (Mac only), Dropbox, Google Drive*, Google Backup and Sync, iCloud, and OneDrive.
*Google replaced Google Drive with Backup and Sync, but results for previous Google Drive activity still appear. |
g | Action menu | Displays the option to export a CSV file with line-item details of the activity summarized in the chart. |
h | Removable Media |
Number and size of files transferred to removable media, such as USB drives, external hard drives, memory cards, etc.
|
i | Files Restored |
Number and size of files restored from the Code42 app. Applies only to Code42 environments where file restore detection was enabled prior to January 29, 2020. |
j | Application Activity |
Number and size of files opened in an app that is commonly used for uploading files, such as a web browser, Slack, AirDrop, FTP client, or curl.
This may also include other instances of applications accessing a file, such as opening a local file to view it in a web browser without actually uploading it.
Considerations for previous Code42 app versions
|
Export CSV
When exporting results to a CSV file, you can select which types of detection events to include. The exported file contains extensive activity details, including timestamps and numerous user and device details.
Item | Description |
---|---|
Device Appeared | Includes detection of storage devices that are connected to the user's device. |
Device Disappeared | Includes detection of storage devices that are disconnected from the user's device. |
Device File Activity | Includes detection of file creation, modification, or deletion on connected devices. |
Device Scan Result | Includes scanning of files on connected devices for the following types of events:
|
Personal Cloud File Activity | Includes detection of file activity in a personal cloud. |
Personal Cloud Scan Result | Includes scanning of personal cloud drives. |
Restore Job | Includes detection of restore activity. |
Restore File | Includes detection of restored files. |
Application Activity |
Includes detection of files accessed by web browsers and other applications (for example, uploading attachments to web-based email or downloading files via FTP).
This may also include other instances of applications accessing a file, such as opening a local file to view it in a web browser without actually uploading it.
Devices using Code42 app versions older than 6.9.0 only monitored activity in web browsers, and only on Windows devices. |
Cancel | Cancels the export. |
Export | Downloads the CSV file of the exported data. |
CSV export field descriptions
Activity Notifications
With activity notifications, administrators can monitor file activity for specific high-risk users and receive an email notification when suspicious activity occurs. See Configure activity profiles for additional information.
Activity notifications are not available in the Code42 federal environment. Instead, use Alerts to create alert rules that automatically notify you of suspicious file activity.
Activity profile list
To view the list of activity profiles, select Security > Activity Notifications.
Item | Description | |
---|---|---|
a | Create New Profile | Displays options to create a new activity profile. |
b | Report Name |
List of activity profile names. |
c | Date Modified | Indicates last date the profile was modified. |
d | Total Number of Users | Indicates number of users in the profile. |
e | Activity profile list | List of activity profiles. Select a row to view activity profile details. Select the checkbox next to the profile for the option to delete the profile. |
Activity profile details
To view details for an activity profile, go to Security > Activity Notifications and click the row of the profile you want to view.
Item | Description | |
---|---|---|
a | Activity profile name | Indicates the profile name. |
b | Profile details |
Includes details about the activity profile:
|
c | Action menu | Provides options to Edit This Profile and Delete This Profile. |
d | Add User | Displays the Add User screen. |
e | Select users | Click to select users for removal from the profile. |
f | Username | Name of the user. |
g | Organization | The user's organization. |
h | Added by | Username of the person who added this user to the activity profile. |
i | Added on | Date the user was added to the activity profile. |
j | Status |
|
k | Last file activity | Most recent date and time any activity being monitored in this profile was detected, even if it did not exceed the threshold required to send a notification. If the user has never performed the activity being monitored in this profile (for example, never moved a single file to removable media), the field displays Never. |
l | Last security notification | Most recent date and time security events were detected that exceeded the limits set in the activity profile. An email notification was also sent to the "Recipient" listed above at this time. If the user's activity has never exceeded the limits set in the activity profile, the field displays Never. |
Create New Activity Profile
To create a new activity profile, go to Security > Activity Notifications and click Create New Profile.
Item | Description | |
---|---|---|
a | Profile name | The name of the activity profile, which appears in the list of profiles on the Activity Notifications screen. You can change the name at any time. |
b | Notification Recipient | The email address of the person to receive notifications when a user exceeds a file activity threshold. Email notifications are limited to a single address. |
c | Scan Frequency | The options range from 2 to 24 hours. The frequency determines how soon the email recipient is notified. For example, selecting Within 2 hours of detection generates an email if a user exceeds a file activity threshold within the previous two-hour period. |
d | Removable Media | Select Removable Media to monitor file-transfer activity to USB drives, external hard drives, memory cards, etc. |
e | Cloud Services | Select the cloud services you want to monitor for file-transfer activity. Activity profiles monitor the installed desktop apps for Box, Box Drive (Mac only), Dropbox, Google Backup and Sync, Apple iCloud, and Microsoft OneDrive. Activity profiles do not monitor file uploads and downloads. |
f | Total file size | Defines the total size of files in megabytes (MB) a user must move to trigger a notification. |
g | Ignore file size | Select to ignore file size and only monitor file count in this profile. You cannot exclude both file size and file count. |
h | Total file count | Defines the total number of files a user must move to generate a notification. |
i | Ignore file count | Select to ignore file count and only monitor file size in this profile. You cannot exclude both file size and file count. |
j | Cancel | Cancels creation of the new activity profile. |
k | Save | Creates the activity profile. |
Add User
To view the Add User screen:
- Select Security > Activity Notifications.
- Select a profile from the list.
- Select Add User.
Item | Description | |
---|---|---|
a | Enter username | Enter usernames to search your Code42 environment. |
b | User suggestions | When you start typing in the search box, suggestions appear. Click a username to add to the profile. |
c | Included users | Lists all users to be added to the profile. |
d | Remove user | Removes the user from the list of users to be included in the profile. |
e | Cancel | Exits the Add User screen without adding any new users. |
f | Add Users | Adds all selected users to the profile. |
Video
Watch the video below for an overview of file exfiltration detection. For more videos, visit the Code42 University.