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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, yes.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, no.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Code42 Support

Organizations - Proxy reference


If you direct Incydr Professional and Enterprise traffic through a proxy, use the Proxy tab on the organization details screen to identify the proxy method, domain name or IP address, and port to use for that traffic.

For more information on proxy settings in Incydr Basic and Advanced, CrashPlan Cloud, and other plans, see Organizations - Device Backup Defaults - Network settings reference.

Proxy settings

To view an organization's proxy settings:

  1. Select Administration > Environment > Organizations.
  2. From the Organizations table, click the organization you want to view.
  3. Click the Proxy tab.
    Proxy tab with annotations
Item Description
a Edit Edit icon Click to update the Proxy settings.


When the panel opens:

  1. Select the Proxy method.
  2. If needed, update the settings: 
    • Domain name or IP address and Port
    • PAC URL
  3. Click Save.
b Inherit settings from parent Configures the organization to take on the proxy settings of the  parent organization. When enabled, settings must be edited at the parent organization level. 

Proxy method

The method used to connect to the proxy:

  • None
  • Proxy server (shown in image) 
  • PAC file (not shown in image) 
    • URL of your proxy auto-config (PAC) file 
      • Example 1:
      • Example 2:
  • System determined (not shown in image)
    • If you select System determined, the operating system determines the proxy connection information.  
d Domain name/IP address When Proxy server is selected as the method, the domain name or IP address of that server.
e Port When Proxy server is selected as the method, the port to use for traffic to that server.
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