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Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

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Organizations - Device Backup Defaults - Reporting settings reference

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to Code42 cloud environments.

Other available versions:

On-premises

Overview

This reference guide describes an organization's backup reporting settings for warnings and alerts that your users receive about their backup status.

Video

Watch the video below for an overview of the reporting settings. For more videos, visit the Code42 University

Access device backup reporting settings

  • To view the general device backup settings: Choose Administration > Environment > Organizations. When the Active tab opens, click the organization name. (You may need to expand the parent organization.) Scroll down to Device Backup Defaults and click the Reporting tab.
  • To change these default settings for the organization: From the action menu, choose Device Backup Defaults, then click the Reporting tab. 
  • To customize the backup status report email and backup alert email: See Customize email templates.

Device backup reporting settings

Device Backup Default Settings - Reporting tab

Item Description
a Delivery time Indicates the part of the day when reports are delivered to users.
b Send backup report every Specifies how often to send the backup status report to users.
c Send backup alerts Indicates whether users receive warning alerts.
d Send backup alerts Indicates whether users receive critical alerts.
e Lock

Locks this setting to prevent users from changing it in their personal settings.

f Push Applies these settings to existing users in addition to new users.
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