Client Management Updates reference guide
Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article applies to Cloud.
Overview
This reference guide explains the Client Updates settings in the administration console, which enable administrators to define Code42 app update schedules by organization. Configuring these settings to specify when new versions of the Code42 app are released to user devices enables you to:
- Test new Code42 app versions on a small group of users before updating all users in your Code42 environment.
- Schedule Code42 app upgrades to better align with your change management process.
- Create a staggered rollout schedule based on organization. Upgrading the Code42 app over several days or weeks can help you better manage network resources.
New Code42 app release dates are announced in advance in the Code42 community. To automatically receive email notifications about upcoming releases, create a customer portal account and join the Code42 community.
Video
Watch the short video below for an example of how to define a client update schedule. For more videos, visit the Code42 University.
Client updates
To view or modify Code42 app update schedules:
- Sign in to the administration console.
- Select Administration > Client Management > Updates.
| Item | Description | |
|---|---|---|
| a | Global Delay |
Defines the number of days after the release date that organizations in your Code42 environment receive the updated Code42 app, with the exception of any organizations listed in the Exceptions section below. The maximum delay is 60 days.
See the Code42 community for Code42 app release dates. |
| b | Exceptions |
Lists organizations configured to use a different delay setting than the Global Delay. |
| c | Add | Click to add an organization exception and specify a delay that differs from the Global Delay. |
| d |
Organization |
The organization to which the delay applies. Includes all child organizations, unless a child organization has its own exception. |
| e | Delay |
The number of days after the release date this organization receives Code42 app updates. The maximum delay is 60 days.
See the Code42 community for Code42 app release dates. |
| f | Scheduled Update |
Date the Code42 app is updated on user devices. This date is calculated by adding the Delay number of days for this organization to the original release date. |
| g | New Version | The Code42 app version number this organization is upgrading to, including the build number. For example, 6.8.3.951 indicates Code42 app version 6.8.3, build 951. |
| h | Actions |
Click to view options for managing this exception:
|
During the delay period, you always have the option to manually update clients ahead of schedule.
For all devices in an organization:
- From the navigation menu on the left, select Administration > Organizations > Active.
- Select an organization.
- From the action menu in the upper-right, select Upgrade Clients.
- From the navigation menu on the left, select Administration > Devices > Active.
- Select a device.
- From the action menu in the upper-right, select Upgrade.