Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
Code42 Alerts let you know when important data may be leaving your company. You can also use Alerts to view or update the different alert rules you have in your Code42 environment that trigger these notifications.
This article is a reference guide with detailed descriptions of each item in Code42's Alerts. For information on creating and configuring security alerts, see Create and manage alerts.
If you have the Code42 Diamond product plan, you must be licensed for at least one cloud service to see cloud-related file activity.
File events for Forensic Search and Alerts appear within 15 minutes of the file activity, while file events in the Risk Exposure dashboard and the User Profile may take up to an hour to appear. As a result, you may see that the file event counts in alert notifications and Forensic Search differ from the event counts in the Risk Exposure dashboard and the Departing Employees and High Risk Employees User Profiles.
Alert notifications appear on the Review Alerts tab when thresholds defined in alert rules are exceeded.
To view alert notifications:
- Sign in to the administration console.
- Select Alerts > Review Alerts.
|a||Create Rule||Creates a new rule to alert you when important data may be leaving your company.|
Displays all of your alerts for the selected filters.
|c||Manage Rules||Displays all of the security alert rules that have been created. For more information, see Manage Rules below.|
Filters your view of alerts by the following:
The alert filters are based on options you selected or entered when creating the rule for the alert.
Search operator options vary based on search type.
Defines the criteria for the search.
For multi-value searches (Is either or Is neither), enter each value on a separate line. Do not enter a comma-separated list.
Wildcards are not supported.
|g||Remove filter||Removes this filter.|
|h||Add filter||Adds another filter. Results only return events that match all filters.|
|i||Select all||Selects all alerts and presents an action button (Reopen or Dismiss). Click the button to perform that action on all selected alerts at once.|
|j||Column sort||Click the column header to sort results by this column in ascending or descending order.|
|k||View Details||Click to view alert details for this notification. Includes file event information, file count and size, and file categories involved in the event.|
|l||Dismiss or Reopen alerts||
Click to dismiss or reopen alerts.
|m||Default alert indicator||Identifies default alerts from the Departing Employees application or High Risk Employees application.|
For any alert listed on Review Alerts, click View Detail to see more information about the alert notification.
Alert details vary depending on the type of activity that triggered the alert. Specific alerts may display different details than those shown in the example below.
|a||Alert name||The name of the rule that was entered when the rule was created. If the rule is a default alert from the Departing Employees application or High Risk Employees application, the default alert indicator identifies it as such.|
The description of the rule that was entered when the rule was created.
|c||Severity||The severity of the rule that was selected when the rule was created.|
|d||Username or Actor||
The Code42 username or the cloud alias associated with the file events that triggered the alert.
|e||Exposure Type or Permission Changed To||
The type of exposure that triggered the alert.
For Exposure on an endpoint alerts, Exposure Type lists the type of file activity on an endpoint that triggered the alert. This kind of activity also appears on the Endpoint File Activity dashboard.
For Cloud share permission changes alerts (not shown in image above), Permission Changed To indicates the change by which a file stored in a cloud service becomes publicly accessible. This kind of activity also appears on the Cloud File Activity dashboard.
Not available in the Code42 federal environment
The cloud share permission changes rule type is not available in the Code42 federal environment
|f||Time Range of Events||
Displays the time period in which the file activity occurred.
For Cloud share permission changes alerts, Shared with identifies the domains (such as "example.com") and email addresses (such as "firstname.lastname@example.org") the file has been shared with that are outside of the domains you trust.
Microsoft OneDrive does not provide email addresses to Code42. Therefore, email addresses that are outside of the domains you trust cannot be listed here for files shared in OneDrive.
Only the first 10 email addresses are listed. Investigate in Forensic Search to view other email addresses the file has been shared with that are outside trusted domains.
|g||Number of Files||The total number of files impacted by the suspected exposure.|
|h||Total File Size||The combined file size for the files impacted by the suspected exposure.|
|i||File Categories||The file categories of the files identified by this alert (for example: Spreadsheet, Zip files).|
The filename and path of the file that generated the alert.
Only the first 10 files are listed. Investigate in Forensic Search to view any other files that generated the alert.
|k||Dismiss Alert||Click to remove this individual alert notification from the list of open alerts. This dismisses the notification for any teammates.|
|l||Investigate in Forensic Search||Click to see these files in Forensic Search.|
Use the Manage Rules tab to view, edit, duplicate, and delete existing alert rules that trigger alert notifications.
To add or edit alert rules:
- Sign in to the administration console.
- Select Alerts > Manage Rules.
|a||Create Rule||Creates a new rule that you can use to alert you when important data may be leaving your company.|
Displays all of your alerts for the selected filters. For more information, see Review Alerts above.
|c||Manage Rules||Displays all of the alert rules you have created.|
|d||Rule Name||Name entered for the rule when it was created.|
|e||Severity||Severity of the alert that was selected when the rule was created.|
|f||Created||Date the rule was created.|
|g||Last Modified||Date the rule was last changed.|
Click to enable or disable rules.
|i||Column sort||Hover over any column header to see the sort option. Click the up arrow to sort results by this column in ascending order. Click the down arrow to sort in descending order.|
|j||Edit||Click to edit an alert rule. For information on the values you can change, see Create and manage alerts.|
|k||Actions||Click to make a copy of an existing rule or to delete a rule.|
|l||Departing Employees or High Risk Employees badge||Indicates a rule created by default when employees are added to the Departing Employees application or the High Risk Employees application.|
|m||Locked setting||Indicates that you cannot enable or disable this alert here. This rule is for the Departing Employees application and can be enabled or disabled from Detection > Departing Employees > Alert Settings.|
|n||Rules per page||Select to display 5, 10, 25 rules per page.|
|o||Pagination||Click the right and left arrows to scroll through pages of rules.|