Agents in the Managed Service Provider Program can manage their account and billing information from the Account Information screen.
To see your account information, in the left navigation of the administration console, click Account.
As of April 1, 2019, billing for the Managed Service Provider program is administered by 2Checkout. In March 2019, Code42 emailed all agents with instructions on how to manage billing information through 2Checkout. To keep your subscription current, you must create and manage an account at 2Checkout's customer area. If you need help, contact 2Checkout support at firstname.lastname@example.org, or contact Code42 for Enterprise support.
|a||Managed Service Provider||Type of subscription.|
|b||Users||Number of users on subscription.|
|c||View Account Information||
Link to 2Checkout's customer area at https://shop.code42.com/myaccount/.
|d||Billing Information||Billing name, address, and phone number up through March, 2019. After that date, all billing information is maintained in 2Checkout's system.|
|e||Previous Billing History||History of recurring subscriptions up through March, 2019. Click a row in the table to view order detail.|
Previous billing history detail
Click a row in the Previous Billing History table to view details about a subscription order made up through March 2019.
Available actions to take on this order.
|b||Ordering Information||Billing address and payment information for this order.|
|c||Order Details||Individual line items for this order.|