To restore data from the Code42 app, a user must have the cpd.restore user permission. If an administrator creates a custom role that does not have the cpd.restore permission, the user cannot restore data from the Code42 app.
This configuration only affects administrators who created a custom role that does not include the cpd.restore permission.
Code42 environments using custom user roles.
To allow users to restore from the Code42 app, add the permission cpd.restore to their custom roles.