Users cannot restore from the Code42 app
Who is this article for?
Incydr Professional and Enterprise
Incydr Basic and Advanced
CrashPlan Cloud
Other product plans
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Overview
To restore data from the Code42 app, a user must have the cpd.restore user permission. If an administrator creates a custom role that does not have the cpd.restore permission, the user cannot restore data from the Code42 app.
This configuration only affects administrators who created a custom role that does not include the cpd.restore permission.
Affects
Code42 environments using custom user roles.
Recommended solution
To allow users to restore from the Code42 app, add the permission cpd.restore to their custom roles.
- Sign in to the Code42 console.
- Navigate to Settings > Security > Roles.
- For each custom role in your Code42 environment, add the permission cpd.restore.
- Select the custom role.
- Click the edit icon
. - Select cpd.restore.
- Click Save.