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Code42 Support

Stop and start the Code42 server

Available in:

Small Business
Applies to:


This article shows how to restart, start, and stop the Code42 service, which is the service that runs on the Code42 servers in your Code42 environment. Common use cases for restarting (or stopping and starting) the Code42 service include moving a storage server, modifying configuration files in the Code42 server, or performing a requested task with a Customer Champion.

For information about restarting the Code42 service on Code42 app devices, see Stop and start the Code42 app.

Start manual secure keystore
If your server uses manual secure keystore, then also see How to restart a server that uses manual secure keystore.

Restart the Code42 service from the administration console

  1. Sign in to the administration console on the authority server.
  2. Navigate to Storage > Servers.
  3. For each server:
    1. Select the server to view its details.
    2. Click action menu > Restart Server to immediately restart the Code42 service for that server.

Restart the Code42 service from the administration console command-line interface

  1. Sign in to your administration console in a web browser.
  2. Double-click the logo in the upper left corner of the administration console.
    The administration consolecommand-lineinterfaceappears.
  3. Enter one of these commands:
    • To restart the local Code42 server: node.restart
    • To restart a remote Code42 server: node.restart <GUID>
      Replace <GUID> with the GUID of a target Code42 server.

Restart, stop, and start the Code42 service on the host server

Perform these steps from a GUI or command-line interface on the host server that runs your Code42 server.


Use these commands in Terminal to stop or start the Code42 service:

Start /etc/init.d/proserver start
Stop /etc/init.d/proserver stop
Restart /etc/init.d/proserver restart

Some Linux systems (such as Debian-based distributions) allow you to process the stop and start triggers with an init.d script.


From the Windows services menu

Use the Windows Services tool running with administrative privileges to restart, start, and stop the Code42 service:

  1. Open Services.
    • Windows Server 2012 / Windows 8: Press Ctrl+Shift+Esc to open the Task Manager and select the Services tab
    • Windows Server 2008 / Windows 7 / Windows Vista: Click Start and enter services.msc
  2. Right-click Code42 server and click Stop, Start, or Restart, as appropriate

From PowerShell or the command prompt

Use the Windows PowerShell tool running with administrative privileges to restart, start, and stop the Code42 service:

  PowerShell command (run as administrator) Command prompt command
Stop Stop-Service CrashPlanPROServer net stop CrashPlanPROServer
Start Start-Service CrashPlanPROServer net start CrashPlanPROServer
Restart Restart-Service CrashPlanPROServer n/a