Enable JavaScript for the Code42 console
Who is this article for?
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Overview
The Code42 console requires JavaScript. If you open the Code42 console from Applications (Mac) or your Start Menu (Windows), an error appears: Please enable JavaScript to continue to the Code42 console.
To access the console from Internet Explorer version 9 and later, you must accept a prompt to Allow Blocked Content.
Affects
Loading the Code42 console from a location other than directly in a web browser, such as:
- Mac: from the Applications list
- Windows: from the Start Menu
Recommended solution
Enable JavaScript to ensure that the Code42 console performs as designed. You can enable JavaScript system wide or just for your Code42 console.
Most supported browsers
Follow your browser's instructions to enable JavaScript.
- Chrome: Enable JavaScript in my browser
- Firefox: JavaScript settings and preferences
- Internet Explorer 8: Enable JavaScript in a web browser
- Safari: Safari > Preferences > Security
Internet Explorer 9 and later
Click Allow blocked content to dismiss the error message and load the Code42 console.
Internet Explorer dismisses the prompt after 10 seconds. To display the prompt again, refresh the page.
Cause for Internet Explorer
Beginning with Internet Explorer version 9, Internet Explorer disables by default this setting in Internet Options: Allow active content to run in files on My Computer. Because the loading screen for the Code42 console is stored on your server when the Code42 environment is installed, the loading screen file is affected by this setting.
While it is possible, we do not recommend changing the security setting associated with local active content in Internet Explorer. Changing that setting could weaken the security of your server.
Alternative solutions
Open the Code42 console directly in a web browser from your Code42 server's hostname or IP address on port 4280.
Next steps
Learn about all the features available in the Code42 console.