Who is this article for?
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
All Code42 server installations contain a collection of command line tools and utilities that can perform various administrative tasks. This reference guide details the tools and utilities available to you.
These tools are contained in the bin directory of your Code42 server installation:
- Linux: /opt/proserver/bin
Applies to Code42 servers installed as root on Ubuntu
- Windows: C:\Program Files\CrashPlan PROe Server\bin
You must run all scripts from the bin directory as the user that owns the Code42 server process. On Windows, this means running the scripts from a command prompt with administrator permissions.
Reset admin credentials
reset_admin_credentials tool to reset the email address, username, and password for the local administrator account to their default values:
- Email Address: admin
- Username: admin
- Password: admin
After resetting the local administrator account's credentials, we strongly recommend you change the password for security reasons.
- You must run the
reset_admin_credentialstool as the user that owns the Code42 server process.
- For security reasons, the
reset_admin_credentialstool requires a single parameter containing the first four or more characters of the master license key used during the initial installation of your Code42 server. If your master license key has changed, you must use the original master license key to reset credentials.
- On your Code42 server's file system, open a command-line interface, such as Terminal.
- Navigate to the bin directory.
- Run the
reset_admin_credentialstool with administrative credentials and the first four (or more) characters of your master license key:
sudo ./reset_admin_credentials.sh <MLKcharacters>
- On your Code42 server's file system, open a command-line interface, such as PowerShell, with administrative privileges.
- Navigate to the bin directory.
- Run the
reset_admin_credentialstool with the first four (or more) characters of your master license key:
Input on Linux
sudo ./reset_admin_credentials.sh InGI
user:bin user$ sudo ./reset_admin_credentials.sh InGI Password: Shutting down PROe Server... CrashPlanPROServer unloaded cleanly. Resetting admin credentials Attempting to load config from /Applications/PROServer.app/Contents/Resources/Java//conf/conf_proe.groovy, /Applications/PROServer.app/Contents/Resources/Java//conf/conf_proe.mac.groovy, /Applications/PROServer.app/Contents/Resources/Java//conf/conf_proe.properties config loaded [06.26.12 11:00:22.418 INFO main root ] logPath: /Library/Logs/PROServer Configuring environment ... registering an appropriate driver retrieving connection specifications JDBC URL: jdbc:h2:/Library/Application Support/CrashPlan/PROServer//db/proserver;IFEXISTS=TRUE;DEFAULT_LOCK_TIMEOUT=30000;WRITE_DELAY=0;ACCESS_MODE_DATA=rwd;DB_CLOSE_ON_EXIT=FALSE retrieving connection credentials opening a connection Examining master license key fragment ... key fragment validated Resetting administrator credentials ... attempting update proper update detected, committing changes. Reset completed normally Starting PROe Server... 71166 ?? 0:16.09 /usr/bin/java -Dapp=CrashPlanPROServer -Dprogram.name=CPServer -Xss128k -XX:PermSize=256m -Xms256m -Xmx1024m -XX:+UseAdaptiveGCBoundary -XX:+DisableExplicitGC -Djava.awt.headless=true -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Ddrools.compiler=JANINO -Dfile.encoding=UTF-8 -server -classpath lib/com.backup42.app.jar com.code42.core.impl.Core -prop conf/conf_proe.properties -config conf/conf_proe.groovy -config conf/conf_proe.mac.groovy
restore_database tool rebuilds a Code42 server's database based on a database dump file and, optionally, a supplementary recovery log. The tool is designed to assist with recovery following system or hardware failure or for moving a Code42 server installation from one machine to another.
restore_database is a complex operation. For detailed usage instructions, see Recover your Code42 server to a previous state.