Who is this article for?
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
|"Store point critically low on free space: store point name"||Delivered by email and to the Alerts Overview of the Code42 console|
|"Store point space critical"||Settings > Notifications of the Code42 console|
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or make the service unavailable.
This alert is triggered when the amount of free space on a store point reaches the critical threshold. This threshold can be configured by administrators.
- Users cannot back up
- Users cannot add more plan data (files and folders)
To resolve this alert, do one or more of the following tasks:
Acknowledge the alert
An alert appears in the Code42 console's list of active alerts until someone dismisses it. To dismiss an alert:
- (Version 6.5 and later) Go to Active Alerts, select the alert, then go to the action menu and choose Dismiss.
- (Before version 6.5) Go to Alerts Overview, select the alert, then go to the action menu and choose Acknowledge.