Alert recipients missing
Who is this article for?
Incydr Professional and Enterprise
Incydr Basic and Advanced
CrashPlan Cloud
Other product plans
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Overview
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
| Alert Text | Location |
| "No email addresses configured to receive system alerts" | Delivered by email and to the Alerts Overview of the Code42 console |
| "Alert recipients missing" | Settings > Notifications of the Code42 console |
Severity
Low - this alert indicates a condition that should ideally be corrected, although it does not pose an immediate threat to user data, system security, or service availability.
Consequences
- Administrators will not receive email notifications of alerts (although alerts will still appear in the Code42 console Alerts page)
- Issues that affect your Code42 server might not be addressed as quickly
Recommended solution
To resolve this alert:
- Navigate to Settings > Notifications, then enter one or more alert recipient email addresses using the Code42 console
Acknowledge the alert
An alert appears in the Code42 console's list of active alerts until someone dismisses it. To dismiss an alert:
- (Version 6.5 and later) Go to Active Alerts, select the alert, then go to the action menu and choose Dismiss.
- (Before version 6.5) Go to Alerts Overview, select the alert, then go to the action menu and choose Acknowledge.