Admin password unchanged
Who is this article for?
Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
Overview
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
| Alert Text | Location |
| "Administrator user's password is default value" | Delivered by email and to the Alerts Overview of the administration console |
| "Admin password unchanged" | Settings > Notifications of the administration console |
Severity
Critical
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or make the service unavailable.
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or make the service unavailable.
Consequences
- Unauthorized users, employees, or unknown attackers could gain administrative access to your Code42 server
- Data loss
- Data theft
- Unauthorized actions
- Unauthorized access to user data
- Service downtime
Recommended solution
To resolve this alert:
- Navigate to Users > User Details > action menu > Edit, then change the password for the local administrator.
Acknowledge the alert
An alert appears in the administration console's list of active alerts until someone dismisses it. To dismiss an alert:
- (Version 6.5 and later) Go to Active Alerts, select the alert, then go to the action menu and choose Dismiss.
- (Before version 6.5) Go to Alerts Overview, select the alert, then go to the action menu and choose Acknowledge.