Admin password unchanged
Who is this article for?
Incydr, no.
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Overview
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
| Alert Text | Location |
| "Administrator user's password is default value" | Delivered by email and to the Alerts Overview of the Code42 console |
| "Admin password unchanged" | Settings > Notifications of the Code42 console |
Severity
Critical
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or make the service unavailable.
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or make the service unavailable.
Consequences
- Unauthorized users, employees, or unknown attackers could gain administrative access to your Code42 server
- Data loss
- Data theft
- Unauthorized actions
- Unauthorized access to user data
- Service downtime
Recommended solution
To resolve this alert:
- Navigate to Users > User Details > action menu > Edit, then change the password for the local administrator.
Acknowledge the alert
An alert appears in the Code42 console's list of active alerts until someone dismisses it. To dismiss an alert:
- (Version 6.5 and later) Go to Active Alerts, select the alert, then go to the action menu and choose Dismiss.
- (Before version 6.5) Go to Alerts Overview, select the alert, then go to the action menu and choose Acknowledge.