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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Cloud | Version 5 | Version 4Link: What version am I on?

Code42 Support

Code42 platform alerts

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Cloud | Version 5 | Version 4Link: What version am I on?

Overview

These articles provide summaries of the alerts that can be generated by your Code42 environment, as well as what steps to take to respond to the alerts.

Learn more: Code42 Education Pass training videos

We also have a training module about monitoring your Code42 environment and how to troubleshoot common issues. The module is 5 videos that are 2–5 minutes long. These videos cover identifying problems with an authority server or client as well as connecting with our Customer Champion team. In addition, we cover how to use the reporting app. 

If you already have a Code42 Education Pass, watch Monitoring & Troubleshooting. Otherwise, email education@code42.com to learn more about how to get access to training videos