This article describes Code42 cloud data-retention periods in the event of an employee departure or the conclusion of service with Code42.
Code42 environments that use Code42 cloud secure storage with either an on-premises authority server that stores encryption keys or hosted encryption keys.
If a user leaves your company or institution, the user's archives remain active until an administrator in your Code42 environment deactivates the user. When a user or device is deactivated, the associated archives move to cold storage.
If you have integrated your Code42 environment with LDAP, you can use scripting to manage user deactivation.
Conclusion of service
If you do not renew your service with Code42, or the service is otherwise terminated:
- An administrator in your Code42 environment might remove a Code42 cloud secure destination.
- Code42 may deactivate your Code42 cloud secure storage.
- Code42 environments with encryption keys stored on-premises only: Your users remain active on your authority server and archives backed up to onsite storage are unaffected.
After removal of a secure destination by an administrator in your Code42 environment, or deactivation of your Code42 cloud secure storage by Code42, the associated archives move to cold storage.
The amount of time archives are kept in cold storage depends on your deployment type. For deployments with an on-premises authority server with keys on premises, archives are kept in cold storage for 365 days, by default. This setting can be configured in the administration console.
While archives are in cold storage, they are not monitored by the automatic archive maintenance process.
- When an archive's cold storage retention period is over, it becomes an expired archive. By default, archives remain expired for 20 days, after which they are deleted.
- After an archive is deleted, the data is not recoverable.