Upgrade your on-premises environment
Who is this article for?
Incydr, no.
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Overview
Links to upgrade files and instructions for upgrading your Code42 environment are located in the tables below. Information on testing the upgrade, version compatibility, and what to expect during the upgrade is included in the linked instructions for each upgrade.
Upgrade instructions and downloads
Choose the upgrade instructions that match your Code42 server's current and target versions. Upgrading to the latest version might require multiple steps if your current version is more than one version behind the latest version.
Moving from an on-premises authority server to the Code42 cloud allows your organization to eliminate the time, effort, and expenses related to software upgrades and hardware management. The Code42 cloud always runs the most secure and up-to-date version, and includes all of Code42's most advanced security features for insider risk detection, investigation, and response.
A Code42 Professional Services team member guides you through the upgrade process. Contact your Customer Success Manager (CSM) to learn more, or view our Authority Upgrade Toolkit.
Recommended upgrade path
The upgrade below provides the simplest path from your current Code42 server version to the most recent version. Code42 recommends following this upgrade path in most cases.
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
|
5.1.2 - 8.2.5 |
8.2.6 |
Code42 app Code42 server versions 5.1.2 - 7.0.5 only. There is no Code42 app upgrade from 8.2.5 to 8.2.6. |
Alternative upgrade paths
The upgrades below introduce extra steps to get from your current Code42 server version to the most recent version.
You should only perform these upgrades:
- For testing purposes
- If you do not want to upgrade to the most recent version.
- If your current Code42 server version is older than 5.1.2 (apply the appropriate upgrade to get to version 5.1.2, then follow the recommended upgrade path above).
Code42 recommends upgrading to the most recent Code42 server version if possible, because older versions may reach end-of-life soon. See the Code42 version policy for version-specific end-of-life dates.
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
| 5.1.2 - 7.0.4 |
7.0.5 |
Code42 app Code42 server versions 5.1.2 - 7.0.2 only. There is no Code42 app upgrade from 7.0.3 to 7.0.4 or 7.0.5. |
| 5.1.2 - 6.8.8 |
6.8.9 |
Code42 app Code42 server versions 5.1.2 - 6.8.7 only. There is no Code42 app upgrade from 6.8.8 to 6.8.9. |
|
5.1.2 - 6.7.5 |
6.7.6 |
Code42 app Code42 server versions 5.1.2 - 6.7.4 only. There is no Code42 app upgrade from 6.7.5 to 6.7.6. |
Upgrades to unsupported versions
The upgrades below are for Code42 server versions that are no longer supported. They are included here to enable you to apply the necessary upgrades to proceed to a more recent, supported version.
Upgrades to Code42 server version 6.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
| 5.1.2 - 6.5.1 |
6.5.2 |
Code42 app |
| 5.1.2 - 6.0.4 |
6.0.5 |
Code42 app |
Upgrades to Code42 server version 5.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
|
5.1.2 - 5.4.4 |
5.4.5 |
Code42 app |
|
5.1.2 - 5.3.1 |
5.3.2 |
Code42 app |
|
5.2.1 |
None |
|
5.2.1 |
Code42 app |
| 5.1.2 |
5.1.2.1 |
None |
|
5.1.2.1 |
Code42 app |
|
5.1.2.1 Instructions |
Code42 app |
| 4.2.3.1 | 5.1.2.1 Instructions |
Code42 app |
Upgrades to Code42 server version 4.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
|
4.3.5.3 Instructions |
|
| 4.2.3.1 | 4.3.5.3 Instructions |
|
|
4.3.4.1 Instructions |
CrashPlan app |
|
4.3.4.1 Instructions |
|
|
4.2.3.1 Instructions |
None* |
|
4.2.3.1 Instructions |
None* |
| 4.1.6.3 | 4.2.3.1 Instructions |
None |
| 4.1.6 | 4.1.6.3 Instructions |
None |
| 4.1.5.1 |
4.1.6 |
|
| 4.1.5 |
4.1.5.1 |
SharePlan app (Windows) |
| 4.1.4 |
4.1.5.1 |
|
* By design, this upgrade does not upgrade devices. We strongly recommend that you continue to upgrade to a later version in order to upgrade your devices.
Upgrade from version 3.x to version 4.x
| Current Code42 server version | Upgrade to Code42 server version | Contains device upgrade for the CrashPlan app |
|---|---|---|
| 3.6.5.1 | 4.2.3.1 Instructions |
Yes |
|
4.1.8.1 Instructions |
Yes |
Upgrade from version 3.x to version 3.x
| Current Code42 server version | Upgrade to Code42 server version | Contains device upgrade for the CrashPlan app |
|---|---|---|
|
3.6.5.1 Instructions |
|
| 3.6.4 |
3.6.4.1 |
|
| 3.6.3.2 |
3.6.4.1 |
Yes |
| 3.6.3.1 |
3.6.4.1 |
Yes |
| 3.6.3.1 | 3.6.3.2 Instructions |
No |
| 3.6.2.1 | 3.6.3.1 Instructions |
Yes |
| 3.6.1.5 | 3.6.2.1 Instructions |
No |
| 3.6.1.4 | 3.6.2.1 Instructions |
No |
| 3.6.1.2 | 3.6.1.5 Instructions |
Yes |
| 3.5.5 | 3.6.1.5 Instructions |
Yes |
| 3.5.4 | 3.5.5 Instructions |
No |
| 3.5.3.2 | 3.5.4 Instructions |
No |
| 3.5.3 | 3.5.4 Instructions |
No |
| 3.5.2 | 3.5.3.2 Instructions |
Yes |
| 3.5.1.x | 3.5.3.2 Instructions |
Yes |
| 3.4.x | 3.5.1.1 Instructions |
No |
| 3.4.x | 3.4.1.5 Instructions |
No |
| 3.3.x | 3.4.1.5 Instructions |
Yes |
| 3.2.1.2 | 3.3.0.2 Instructions |
Yes |
| 3.2.1.1 | 3.2.1.2 Instructions |
No |
| 3.2.1 | 3.2.1.2 Instructions |
No |
| 3.8.2010.2 | 3.6.1.5 Instructions |
Yes |
Upgrade older versions
To upgrade older versions of CrashPlan PROe to 3.8.2010.2, visit our legacy documentation.