New admin toolkit
Who is this article for?
Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business
Incydr, no.
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
Overview
Are you a new Code42 admin unfamiliar with our software? Code42 is your multi-purpose solution for complete endpoint data protection and visibility so you can always be certain that every user can recover in real-time, and always bounce back no matter what happens. Check out this toolkit of our top 10 resources to help get you up and running quickly.
Basic troubleshooting
- Restore files from the Code42 console
- Enterprise user subscriptions
- Purge cold storage
- Deactivate and reactivate users and devices
- Reference information for including or excluding files from backup
- Upgrade your on-premises environment
- Back up Code42 server database dumps to another location
- Use Code42 to simplify device migration
- IP addresses and ports used by the Code42 platform
- Use reports and alerts to monitor your environment
Customer success resources
- Code42 Customer Success: An overview
- Code42 Customer Champions: How do I contact enterprise support? and How do I send logs to enterprise support?
- Self-Service Help: Search our comprehensive library of documentation resources to help you get the most out of our software.
- Your Customer Success Manager: Unsure who your Code42 CSM is? Send us a message.
- Community: Join our online customer community to get advice, seek and exchange product knowledge, collaborate with your peers, stay up-to-date on Code42 events and resources, and grow your professional network.
- Education: Accelerate your Code42 product on-boarding or further enhance your product knowledge and skills with courses through Code42 University.
- Professional Services: Engage with our PS team to optimize your deployment.