Code42 platform hardware and software requirements

Overview

This article outlines the hardware and software requirements for components of your Code42 environment.

Code42 server requirements

Authority server summary

Customers not using the Code42 cloud have these Code42 server options, in brief:

Component	Small Code42 environment Up to 10,000 devices	Medium Code42 environment 10,000 to 50,000 devices	Large Code42 environment 50,000 or more devices
Operating system	Linux Windows Server Standard Edition	Linux	Linux
Authority servers	Single	Single	Multiple
Database	H2 (built into the Code42 server) PostgreSQL (only with Code42 servers on Linux)	PostgreSQL	PostgreSQL

Component

Small Code42 environment
Up to 10,000 devices

Medium Code42 environment
10,000 to 50,000 devices

Large Code42 environment
50,000 or more devices

Operating system

Linux
Windows Server Standard Edition

Linux

Linux

Authority servers

Single

Single

Multiple

Database

H2 (built into the Code42 server)
PostgreSQL (only with Code42 servers on Linux)

PostgreSQL

PostgreSQL

While the Code42 server can run on a variety of operating systems and hardware configurations, Code42 provides support for only the configurations described below.

To avoid security risks, keep your operating system updated.

Contact us with questions about requirements for your Code42 environment. Review Key considerations when planning your Code42 environment for more information.

Authority server requirements

Component	Small Code42 environment Up to 10,000 devices	Medium Code42 environment 10,000 to 50,000 devices	Large Code42 environment 50,000 or more devices
Code42 platform	Latest version	Latest version	Latest version We recommend load-sharing among multiple authority servers. Contact us for information.
Operating system	Linux Red Hat Enterprise Linux or Ubuntu (supported versions) With: 64-bit operating system Kernel version 2.6.32 or later SysVinit net-tools libnsl (Red Hat Enterprise Linux 8.1 and later only) Windows Windows Server Standard Edition (supported versions)	Linux Red Hat Enterprise Linux or Ubuntu (supported versions) With: 64-bit operating system Kernel version 2.6.32 or later SysVinit net-tools libnsl (Red Hat Enterprise Linux 8.1 and later only)	Linux Red Hat Enterprise Linux or Ubuntu (supported versions) With: 64-bit operating system Kernel version 2.6.32 or later SysVinit net-tools libnsl (Red Hat Enterprise Linux 8.1 and later only)
Additional software	Java Version 7.x bundles Java with the application. For version 6.x, the Code42 installer downloads the JRE: Version 6.7 and 6.8: Oracle Java 8u144 Version 6.5: Oracle Java 8u121 Version 6.0: Oracle Java 8u91	Java Version 7.x bundles Java with the application. For version 6.x, the Code42 installer downloads the JRE: Version 6.7 and 6.8: Oracle Java 8u144 Version 6.5: Oracle Java 8u121 Version 6.0: Oracle Java 8u91 PostgreSQL PostgreSQL server 9.6 or later (version 10 and 11 are not supported)	Java Version 7.x bundles Java with the application. For version 6.x, the Code42 installer downloads the JRE: Version 6.7 and 6.8: Oracle Java 8u144 Version 6.5: Oracle Java 8u121 Version 6.0: Oracle Java 8u91 PostgreSQL PostgreSQL server 9.6 or later (version 10 and 11 are not supported)
CPU type	64-bit Intel processor, 8-core, E5	64-bit Intel processor, 8-core, E5	64-bit Intel processor, 8-core, E5
Memory	16 GB ECC RAM	32 GB ECC RAM	64 GB ECC RAM
Networking	One or more Ethernet connections of 1 or 10 Gbps each	One or more Ethernet connections of 1 or 10 Gbps each	One or more Ethernet connections of 1 or 10 Gbps each
Storage for OS and Code42 server Software	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized
Storage for database backups	At least 500 GB for backups of the Code42 server database (stored on separate media)	At least 1 TB for backups of the Code42 server database (stored on separate media)	2 TB for backups of the Code42 server database (stored on separate media)

Storage server requirements

Component	Requirement
Code42 platform	Latest version
Operating system	One of the following operating systems: Linux Red Hat Enterprise Linux or Ubuntu (supported versions) With: 64-bit operating system Kernel version 2.6.32 or later SysVinit net-tools libnsl (Red Hat Enterprise Linux 8.1 and later only) Windows Server Standard Edition (supported versions)
Additional software	Version 7.x bundles Java with the application. For version 6.x, the Code42 installer downloads the JRE: Code42 server version 6.7 and 6.8: Oracle Java 8u144 Code42 server version 6.5: Oracle Java 8u121 Code42 server version 6.0: Oracle Java 8u91
CPU type	64-bit Intel processor, 8-core, E5
Memory	32 or 64 GB ECC RAM
Networking	One or more Ethernet connections of 1 or 10 Gbps each
Storage for software and operating system	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized
Storage for archives	HDDs: RAID6 XFS (Linux) or NTFS (Windows) filesystem For successful archive maintenance, each store point on the storage server should be a storage volume of no more than 30 TB, with a limit of 4 store points per storage server. Use only direct-attached storage that is dedicated to the storage server. Network storage, such as a NAS or a SAN, is not supported and is known to cause performance bottlenecks and system instability.

Code42 console requirements

End user application requirements

The system specifications listed below are the minimum requirements needed to successfully install the Code42 app.

Code42 app version 6.0 and later

These system requirements are the minimum requirements to install the Code42 app. We recommend using more powerful hardware for the best performance.
The Code42 app is not supported on devices running ARM processors, which includes most phones and tablets.
If your backup is unusually large (more than 1 TB or 1 million files), you must configure the Code42 app to use more RAM than the minimum requirement.
The Code42 app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings.
The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

Following are the minimum requirements for devices running the Code42 app. However, depending on usage, the Code42 app may need more than the listed minimums to operate effectively.

OS	Hardware	Software
Windows	2 GHz dual-core CPU 2 GB memory 2 GB drive space	Supported Windows operating systems for devices in: On-premises environment Code42 cloud environment CrashPlan for Small Business
Mac	2 GHz 64-bit Intel CPU 2 GB memory 2 GB drive space	Supported Mac operating systems for devices in: On-premises environment Code42 cloud environment CrashPlan for Small Business
Linux	2 GHz CPU 2 GB memory 2 GB drive space	Supported Linux operating systems for devices in:¹ On-premises environment Code42 cloud environment CrashPlan for Small Business Install: libgconf-2-4 libXScrnSaver net-tools libnss3 libxss1 (Ubuntu 14.04 only) libnsl (Red Hat Enterprise Linux 8.1 and later only) ¹ The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu.

OS

Hardware

Software

Windows

2 GHz dual-core CPU
2 GB memory
2 GB drive space

Supported Windows operating systems for devices in:

Mac

2 GHz 64-bit Intel CPU
2 GB memory
2 GB drive space

Supported Mac operating systems for devices in:

Linux

2 GHz CPU
2 GB memory
2 GB drive space

Supported Linux operating systems for devices in:¹

Install:

libgconf-2-4
libXScrnSaver
net-tools
libnss3
libxss1 (Ubuntu 14.04 only)
libnsl (Red Hat Enterprise Linux 8.1 and later only)

¹ The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu.

Code42 app version 5.1.2 and later

To avoid security risks, keep your operating system updated.

OS	Hardware	Software
Windows	1 GHz Dual-Core CPU 1 GB memory 450 MB free drive space	Windows operating systems: Windows 10 Windows 8.1 Server 2012 R2 Server 2012 (Code42 app version 5.1.2 through 5.3)
Mac	1 GHz 64-bit Intel CPU 1 GB memory 450 MB free drive space	Mac operating systems: macOS High Sierra 10.13 macOS Sierra 10.12 OS X El Capitan 10.11 OS X Yosemite 10.10 OS X Mavericks 10.9
Linux (Code42 app version 5.1.x and later)	1 GHz CPU 1 GB memory 450 MB free drive space	Linux operating systems: Red Hat Enterprise Linux 7.1 64-bit (also known as Red Hat 7 Update 1) or higher Ubuntu 14.04 (64-bit) or higher install libgconf-2-4

OS

Hardware

Software

Windows

1 GHz Dual-Core CPU
1 GB memory
450 MB free drive space

Windows operating systems:

Windows 10
Windows 8.1
Server 2012 R2
Server 2012 (Code42 app version 5.1.2 through 5.3)

Mac

1 GHz 64-bit Intel CPU
1 GB memory
450 MB free drive space

Mac operating systems:

macOS High Sierra 10.13
macOS Sierra 10.12
OS X El Capitan 10.11
OS X Yosemite 10.10
OS X Mavericks 10.9

Linux
(Code42 app version 5.1.x and later)

1 GHz CPU
1 GB memory
450 MB free drive space

Linux operating systems:

Red Hat Enterprise Linux 7.1 64-bit (also known as Red Hat 7 Update 1) or higher
Ubuntu 14.04 (64-bit) or higher
install libgconf-2-4

The Code42 app requires a graphical user interface (GUI) for use on all operating systems.

Code42 app version 4.5.2 and later

To avoid security risks, keep your operating system updated.

OS	Hardware	Software
Windows	1 GHz CPU 1 GB memory 450 MB free drive space	Windows operating systems: Windows 10 Windows 8.1 Server 2012 R2 Server 2012 (Code42 app version 4.5.2 through 4.7.x)
Mac	1 GHz 64-bit Intel CPU 1 GB memory 450 MB free drive space	Mac operating systems: macOS High Sierra 10.13 macOS Sierra 10.12 OS X El Capitan 10.11 OS X Yosemite 10.10 OS X Mavericks 10.9
Linux	1 GHz x86-64 CPU 1 GB memory 450 MB free drive space	Kernel version 2.6.32 or later cpio Xorg GTK2 SysVInit SWT¹

OS

Hardware

Software

Windows

1 GHz CPU
1 GB memory
450 MB free drive space

Windows operating systems:

Windows 10
Windows 8.1
Server 2012 R2
Server 2012 (Code42 app version 4.5.2 through 4.7.x)

Mac

1 GHz 64-bit Intel CPU
1 GB memory
450 MB free drive space

Mac operating systems:

macOS High Sierra 10.13
macOS Sierra 10.12
OS X El Capitan 10.11
OS X Yosemite 10.10
OS X Mavericks 10.9

Linux

1 GHz x86-64 CPU
1 GB memory
450 MB free drive space

Kernel version 2.6.32 or later
cpio
Xorg
GTK2
SysVInit
SWT¹

The Code42 app requires a graphical user interface (GUI) for use on all operating systems.
¹ This component is packaged with the Code42 app.

Previously supported operating system versions

For previously supported operating system versions, see our article on operating system support.

Network ports

Code42 server ports

The following tables list the default Code42 server ports.

Inbound ports

In firewalls:

Open port 4287 for inbound requests from Code42 apps.
Open port 4285 for inbound requests from browsers and from Code42 apps version 6.5 and later.
Open 4280 only in the rare case where your server does not use TLS security.

Port forwarding
You can use port forwarding, also called port mapping, to avoid port conflicts and port restrictions within your Code42 environment and on other networks.

Port(s)	Protocol	Source	Destination	Description
4287 (TLS)	TCP	LAN networks Internet	Your authority server	Backup traffic from internal and external endpoints Statistics and job status from internal and external endpoints
4287 (TLS)	TCP	LAN networks Internet	Your storage servers	Backup traffic from internal and external endpoints
4280 (HTTP) 4285 (HTTPS)	TCP	LAN networks Internet	Your authority server and storage servers	Browser access to Code42 consoles, and to web restore to internal and external endpoints For Code42 servers 6.5 and later deploying Code42 apps 6.5 and later, access for client deployment and customization.

Inbound IP addresses

For best results, we recommend that you allow inbound requests to your Code42 authority server from all the Code42 storage IP addresses.

Outbound ports

In firewalls:

Open ports 25, 53, 123, and 443 to let your Code42 servers send requests to mail, DNS, NTP (Network Time Protocol) servers, and the Code42 license server.
Open an LDAP or RADIUS port only if you use one of those services.
Open port 5432 only for a server that uses a PostgreSQL database.
- Open 5432 if PostgreSQL resides at an IP address other than the server's address,
- Or open 5432 if PostgreSQL and your server share the same address, but your firewall otherwise blocks connections to localhost.

Specific IPs
For specific Code42 IP addresses, contact our Customer Champions for support.

Port(s)	Protocol	Source	Destination	Description
25	TCP	Your Code42 server	Mail Server(s)	SMTP services
53	UDP	Your Code42 server	DNS Server(s)	DNS services
123	UDP	Your Code42 server	NTP Server(s)	NTP services
443	TCP	Your Code42 server	`license1.code42.com`	Code42 product license/subscription service
443	TCP	Your Code42 server	`update1.code42.com`	Managed appliance and monitored authority upgrade files
389 (LDAP) 636 (LDAPS)	TCP	Your authority server	LDAP or Active Directory Server(s)	Integration with LDAP or Active Directory services
1812 1813	UDP	Your Code42 server	RADIUS Server(s)	RADIUS services
5432	TCP	Your Code42 server	PostgreSQL	Database service

Multi-server deployment ports

If you use multiple Code42 servers, most likely one authority server and one or more storage servers, then in the firewall that protects each server:

Open 4283 only in the rare cases where your servers do not use TLS security.
Open port 4287 and 4288, both inbound and outbound, for server-to-server communications using TLS security.
Open port 4286, both inbound and outbound, also for server-to-server communications.

Port(s)

Protocol

Source

Destination

Description

4283

4287 (TLS)

4288 (TLS)

TCP

Your Code42 server

Data balancing between Code42 servers

4286

TCP

Your Code42 server

Statistics traffic between Code42 servers

Code42 app ports

You must have port 443 or 4287 open for use by Code42 apps.

In firewalls that protect your devices and the LANs where they reside:

Open 4287 for outbound messages to your authority server.
If you use Code42 cloud storage, open port 443 for outbound messages to storage server.
Open port 4244 if your firewall blocks connections from localhost to localhost to enable the Code42 app and the Code42 service to run on the same device. If the default port 4244 is in use when the Code42 app installs, the app uses some other available port. See the app.log file.
To enable the optional web restore function, open port 4285 for outbound messages from browsers to storage servers, on-premises or in the Code42 cloud.

Port(s)	Protocol	Source	Destination	Description
4287	TCP	LANs	Authority server Storage servers	Default ports for communication from the device to Code42 server(s) in on-premises environments
443	TCP	LANs	Code42 cloud storage	Communication from the device to storage in the Code42 cloud
4244	TCP	Localhost	Localhost	Default port for Code42 app connection to the Code42 service
4285	TCP	Browsers in LANs	Your storage server	For the optional web restore function

Code42 cloud storage IP addresses

The Code42 cloud uses the following IP addresses. This information is subject to change, and we recommend that you subscribe to our announcements page in the Code42 Community to learn about upcoming changes to IP addresses. See the table below for the revision history of this article.

IP address updates
To ensure uninterrupted connectivity to the Code42 cloud, open your firewall to all available IP addresses listed below before August 7, 2020. For more information, see IP address updates in August 2020.

Code42 IP Addresses
68.65.192.0/21
162.222.40.0/21
67.222.248.0/21
103.8.239.0/24
149.5.44.0/24
216.223.38.0/24
149.5.7.0/24
216.17.8.0/24
50.93.246.0/23
50.93.255.0/24

Overview

Code42 server requirements

Authority server summary

Authority server requirements

Storage server requirements

Code42 console requirements

End user application requirements

Code42 app version 6.0 and later

Code42 app version 5.1.2 and later

Code42 app version 4.5.2 and later

Previously supported operating system versions

Network ports

Code42 server ports

Inbound ports

Inbound IP addresses

Outbound ports

Multi-server deployment ports

Code42 app ports

Code42 cloud storage IP addresses

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