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This article applies to version 6.

Other available versions:

Cloud | Version 5 | Version 4icon.qnmark.png

Available in:

StandardPremiumEnterprise
Small Business
Code42 Support

Code42 platform hardware and software requirements

This article applies to version 6.

Other available versions:

Cloud | Version 5 | Version 4icon.qnmark.png

Available in:

StandardPremiumEnterprise
Small Business

Overview

This article outlines the hardware and software requirements for components of your Code42 environment.

Code42 server requirements

Authority server summary

Customers not using the Code42 cloud have these Code42 server options, in brief:

Component Small Code42 environment
Up to 10,000 devices
Medium Code42 environment
10,000 to 50,000 devices
Large Code42 environment
50,000 or more devices
Hardware
  • Code42 hardware at customer site
  • Customer provided hardware
  • Code42 hardware at customer site
  • Customer provided hardware
  • Code42 hardware at customer site
Operating system
  • Linux
  • Windows Server Standard Edition
  • Linux
  • Linux
Authority servers
  • Single
  • Single
  • Multiple
Database
  • H2 (built into the Code42 server)
  • PostgreSQL (only with Code42 servers on Linux)

 

  • PostgreSQL
  • PostgreSQL

While the Code42 server can run on a variety of operating systems and hardware configurations, Code42 provides support for only the configurations described below.

To avoid security risks, keep your operating system updated.

Contact us with questions about requirements for your Code42 environment. Review Key considerations when planning your Code42 environment for more information.

Purchasing managed appliances
To easily build or add capacity to your Code42 environment, you can use managed appliances that meet these specifications. For information on purchasing a managed appliance, contact sales.

Authority server requirements

Component Small Code42 environment
Up to 10,000 devices
Medium Code42 environment
10,000 to 50,000 devices
Large Code42 environment
50,000 or more devices
Code42 platform Latest version Latest version Latest version
We recommend load-sharing among multiple authority servers. Contact us for information.
Operating system
  • Linux
    • Either:
      • RedHat Enterprise Linux:
        • 7.5 (Code42 version 6.7.2 or later)
        • 7.4 
        • 7.3 
        • 6.9
        • 6.7 
      • Ubuntu:
        • 18.04 (Code42 version 6.7.2 or later)
        • 16.04 
        • 14.04
    • 64-bit operating system
    • Kernel version 2.6.32 or later
    • SysVinit
    • net-tools
  • Windows Server Standard Edition:
    • 2016-1709 (Code42 version 6.7.2 or later)
    • 2016
    • 2012 R2
    • 2008 R2
  • Linux
    • Either:
      • RedHat Enterprise Linux:
        • 7.5 (Code42 version 6.7.2 or later)
        • 7.4 
        • 7.3 
        • 6.9
        • 6.7 
      • Ubuntu:
        • 18.04 (Code42 version 6.7.2 or later)
        • 16.04 
        • 14.04
    • 64-bit operating system
    • Kernel version 2.6.32 or later
    • SysVinit
    • net-tools
  • Linux
    • Either:
      • RedHat Enterprise Linux:
        • 7.5 (Code42 version 6.7.2 or later)
        • 7.4 
        • 7.3 
        • 6.9
        • 6.7 
      • Ubuntu:
        • 18.04 (Code42 version 6.7.2 or later)
        • 16.04 
        • 14.04
    • 64-bit operating system
    • Kernel version 2.6.32 or later
    • SysVinit
    • net-tools
Additional software

The Code42 installer includes the JRE:

  • Code42 server version 6.7 and 6.8: Oracle Java 8u144
  • Code42 server version 6.5: Oracle Java 8u121
  • Code42 server version 6.0: Oracle Java 8u91

The Code42 installer includes the JRE:

  • Code42 server version 6.7 and 6.8: Oracle Java 8u144
  • Code42 server version 6.5: Oracle Java 8u121
  • Code42 server version 6.0: Oracle Java 8u91

PostgreSQL server 9.4 or later

The Code42 installer includes the JRE:

  • Code42 server version 6.7 and 6.8: Oracle Java 8u144
  • Code42 server version 6.5: Oracle Java 8u121
  • Code42 server version 6.0: Oracle Java 8u91

PostgreSQL server 9.4 or later

CPU type 64-bit Intel processor, 8-core, E5 64-bit Intel processor, 8-core, E5 64-bit Intel processor, 8-core, E5
Memory

16 GB ECC RAM

32 GB ECC RAM

64 GB ECC RAM

Networking

One or more Ethernet connections of 1 or 10 Gbps each

One or more Ethernet connections of 1 or 10 Gbps each

One or more Ethernet connections of 1 or 10 Gbps each

Storage for OS and Code42 server Software

200 GB SSD for operating system and Code42 server software

  • RAID1, RAID10, or RAID6
  • Performance-optimized

200 GB SSD for operating system and Code42 server software

  • RAID1, RAID10, or RAID6
  • Performance-optimized

200 GB SSD for operating system and Code42 server software

  • RAID1, RAID10, or RAID6
  • Performance-optimized
Storage for database backups At least 500 GB for backups of the Code42 server database (stored on separate media) At least 1 TB for backups of the Code42 server database (stored on separate media) 2 TB for backups of the Code42 server database (stored on separate media)

Storage server requirements

Component Requirement
Code42 platform Latest version
Operating system

One of the following operating systems:

  • Linux
    • Either:
      • RedHat Enterprise Linux:
        • 7.5 (Code42 version 6.7.2 or later)
        • 7.4 
        • 7.3 
        • 6.9
        • 6.7 
      • Ubuntu:
        • 18.04 (Code42 version 6.7.2 or later)
        • 16.04 
        • 14.04
    • 64-bit operating system
    • Kernel version 2.6.32 or later
    • SysVinit
    • net-tools
  • Windows Server Standard Edition:
    • 2016-1709 (Code42 version 6.7.2 or later)
    • 2016
    • 2012 R2
    • 2008 R2
Additional software

The Code42 installer includes the JRE:

  • Code42 server version 6.7 and 6.8: Oracle Java 8u144
  • Code42 server version 6.5: Oracle Java 8u121
  • Code42 server version 6.0: Oracle Java 8u91
CPU type

64-bit Intel processor, 8-core, E5

Memory

32 or 64 GB ECC RAM

Networking

One or more Ethernet connections of 1 or 10 Gbps each

Storage for software and operating system

200 GB SSD for operating system and Code42 server software

  • RAID1, RAID10, or RAID6
  • Performance-optimized
Storage for archives
  • HDDs with up to 100 TB of storage space
    • RAID6
    • XFS (Linux) or NTFS (Windows) filesystem
  • Each store point on the storage server should contain no more than 30 TB of stored archives.
  • Use only direct-attached storage that is dedicated to the Code42 server. Because Code42 for Enterprise  requires fast disk I/O, you may see performance bottlenecks on network storage, such as a NAS or a SAN, that is not fiber attached and is serving multiple purposes. 

Administration console requirements

  • Minimum resolution: 1024x768
  • Web browser:
    • Chrome (most recent)
    • Firefox (most recent)
    • Internet Explorer 11 (on Windows)
    • Microsoft Edge (most recent, on Windows)
    • Safari (most recent, on Mac, Linux)

The administration console does not support mobile web browsers.

End user application requirements

The system specifications listed below are the minimum requirements needed to successfully install the Code42 app.

Code42 app version 6.0 and later

Code42 app version 5.1.2 and later

Code42 app version 4.5.2 and later

Unsupported operating systems

Operating system Last supported Code42 app version
Windows Server 2016 never supported
Windows Server 2012 and 2012 R2 4.8 and 5.4
Windows Server 2008 R2 4.8 and 5.4
Windows Server 2008 4.7
Windows Vista Service Pack 2

4.7

Windows XP

4.7

Windows Server 2003 and 2003 R2 4.2
OS X Mavericks 10.9 4.8
OS X Mountain Lion 10.8

4.7

OS X Lion 10.7

4.7

Mac OS X Snow Leopard 10.6 4.21
Mac OS X Leopard 10.5 3.6.4
Mac OS X Tiger 10.4 3.2

1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.

 

Network ports

Code42 server ports

The following tables list the default Code42 server ports.

Inbound ports

In firewalls:

  • Open port 4287 for inbound requests from Code42 apps.
  • Open port 4285 for inbound requests from browsers and from Code42 apps version 6.5 and later.
  • Open 4282 and 4280 only in the rare cases where your server does not use TLS security.
Port forwarding
You can use port forwarding, also called port mapping, to avoid port conflicts and port restrictions within your Code42 environment and on other networks.
Port(s) Protocol Source Destination Description

4282

4287 (TLS)

TCP
  • LAN networks
  • Internet

Your authority server

  • Backup traffic from internal and external endpoints
  • Statistics and job status from internal and external endpoints
Your storage servers Backup traffic from internal and external endpoints
4280 (http)
4285 (https)
TCP
  • LAN networks
  • Internet
Your authority server and storage servers
  • Browser access to administration consoles, and to web restore to internal and external endpoints
  • For Code42 servers 6.5 and later deploying Code42 apps 6.5 and later, access for client deployment and customization.

Outbound ports

In firewalls:

  • Open ports 25, 53, 123, and 443 to let your Code42 servers send requests to mail, DNS, NTP (Network Time Protocol) servers, and the Code42 license server.
  • Open an LDAP or RADIUS port only if you use one of those services.
  • Open port 5432 only for a server that uses a PostgreSQL database.
    • Open 5432 if PostgreSQL resides at an IP address other than the server's address,
    • Or open 5432 if PostgreSQL and your server share the same address, but your firewall otherwise blocks connections to localhost.
Specific IPs
For specific IPs, contact our Customer Champions for Code42 for Enterprise support.
Port(s) Protocol Source Destination Description
25 TCP Your Code42 server Mail Server(s) SMTP services
53 UDP Your Code42 server DNS Server(s) DNS services
123 UDP Your Code42 server NTP Server(s) NTP services
443 TCP Your Code42 server

license1.code42.com

Code42 product license/subscription service

TCP Your Code42 server update1.code42.com

Managed appliance and monitored authority upgrade files

389 (LDAP)
636 (LDAPS)
TCP Your authority server LDAP or Active Directory Server(s) Integration with LDAP or Active Directory services
1812
1813
UDP Your Code42 server RADIUS Server(s) RADIUS services
5432* TCP Your Code42 server PostgreSQL Database service

Multi-server deployment ports

If you use multiple Code42 servers, most likely one authority server and one or more storage servers, then in the firewall that protects each server:

  • Open port 4288 both inbound and outbound, for server-to-server communications.
  • Open port 4286, both inbound and outbound, also for server-to-server communications.
  • Open 4283 only in the rare cases where your servers do not use TLS security.
Port(s) Protocol Source Destination Description

4283

4288 (TLS)

TCP

Your Code42 server

Your Code42 server Data balancing between Code42 servers
4286 TCP

Your Code42 server

Your Code42 server Statistics traffic between Code42 servers

Code42 app ports

Code42 apps use two or three outbound ports. In firewalls:

  • Open 4287 for outbound messages to your authority server.
  • Open 4282 only in the rare case that your server does not use TLS security.
  • If you use Code42 cloud storage, open port 443 for outbound messages.
  • The Code42 app and the Code42 service run on the same device.
    Open port 4243 only if your firewall otherwise blocks connections to local host.
Port(s) Protocol Source Destination Description

4282

4287 (TLS)

TCP LAN networks Your Code42 server(s) (Default) Communication from the device to Code42 server(s) in on-premises environments
443 TCP LAN networks Code42 cloud storage Communication from the device to storage in the Code42 cloud
42431 TCP Localhost Localhost (Default) Code42 app connecting to Code42 service

1If the default port is already in use when the Code42 app installs, the Code42 app uses some other available port. For a list of the ports that a running Code42 app uses, see the app.log file