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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority servers.

Other available versions:

Cloud

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Code42 Support

Code42 FAQs

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority servers.

Other available versions:

Cloud

Overview

This page contains a list of frequently asked questions for Code42 for Enterprise users.

Using CrashPlan for Small Business? 
This article is for Code42 for Enterprise. If you're using CrashPlan for Small Business, see CrashPlan for Small Business FAQs

Backup questions

Restore questions

Performance questions

Cold storage questions

Upgrade questions

Managing storage questions

Authentication questions

Archive maintenance questions

Reporting questions

Network questions

Trials, subscriptions, and licensing questions

Australia and New Zealand customers' questions

Compliance questions

Contact support questions

Backup

Restore

Performance

Cold Storage

Upgrades

Managing storage

Authentication

Archive maintenance

Reporting

Network

Trials, subscriptions, and licensing

Australia and New Zealand customers

Compliance

Contact support

Resources

There are several different ways to get more information about Code42 for Enterprise:

  • Check out our support site for all of our support documentation.
  • In the Code42 console, click the Help icon in the upper-right for a reference article about that page.
  • Our customer success community is a great place to seek and exchange product knowledge, collaborate with your peers, stay up-to-date on Code42 events and resources, and grow your professional network.
  • Advance your Code42 knowledge through instructor-led or virtual classes.
  • See our new admin toolkit for more resources.