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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Cloud | Version 5 | Version 4Link: What version am I on?

Code42 Support

Code42 FAQs

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Cloud | Version 5 | Version 4Link: What version am I on?

Overview

This page contains a list of frequently asked questions for Code42 for Enterprise users.

Using CrashPlan for Small Business? 
This article is for Code42 for Enterprise. If you're using CrashPlan for Small Business, see CrashPlan for Small Business FAQs

Backup questions

Restore questions

Performance questions

Cold storage questions

Upgrade questions

Managing storage questions

Authentication questions

Archive maintenance questions

Reporting questions

Network questions

Trials, subscriptions, and licensing questions

Australia and New Zealand customers' questions

Compliance questions

Contact support questions

Backup

Restore

Performance

Cold Storage

Upgrades

Managing storage

Authentication

Archive maintenance

Reporting

Network

Trials, subscriptions, and licensing

Australia and New Zealand customers

Compliance

Contact support

Resources

There are several different ways to get more information about Code42 for Enterprise:

  • Check out our support site for all of our support documentation.
  • In the administration console, click the Help icon in the upper-right for a reference article about that page.
  • Our customer success community is a great place to seek and exchange product knowledge, collaborate with your peers, stay up-to-date on Code42 events and resources, and grow your professional network.
  • Advance your Code42 knowledge through instructor-led or virtual classes.
  • See our new admin toolkit for more resources.