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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority servers.

Other available versions:

Cloud

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Code42 Support

Administrator's guide to getting started with the Code42 environment

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority servers.

Other available versions:

Cloud

Overview

Code42 administrators can use this article to quickly locate resources for configuring and managing a Code42 environment. 

Resources

New administrator toolkit

For a list of top troubleshooting articles for new administrators, see https://support.code42.com/Administrator/6/Planning_and_installing/New_admin_toolkit.

Help

For help, you can search our extensive support site, go to our customer portal, or contact our Customer Champion team.

Learn the basics

Configure your Code42 environment

Manage your Code42 environment