Who is this article for?
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
The drives in your Code42 managed appliance or JBOD indicate their status via LED indicator lights. The LEDs indicate which drives are active, which are bad or failed, which are hot spares, which are rebuilding, and so on. This guide acts as a key to those status indicators.
For further assistance, please contact our Customer Champions.
Code42 managed appliances
Hard drive LEDs
The indicator lights on the drives in managed appliances and JBODs reveal the status of each individual drive. All managed appliances use the IBPI (International Blinking Pattern Interpretation) standard.
|LED Color||LED||LED Display||Description|
|Blue||Random blink||Normal activity|
|No light||Off||Normal operation|
|Red||Slow-blink: 1 Hz on / 1 Hz off||RAID is rebuilding|
|Red||Solid on||Failed drive or foreign configuration|
|Red||Double-blink: 4 Hz on / 4 Hz - on / 2 Hz||Drive assigned as a hot spare|
|Red||Fast-blink: 4 Hz on / 4 Hz off||Slot Identify command has been issued from the command line|
Power supply LEDs
|No light||Power supply is not working.|
|Yellow||Power supply might not be seated correctly. Reseat it by pulling it out and pushing it back in.|
|Amber||Power supply is good. |
Managed appliance is powered off.
|Green||Power supply is good. |
Managed appliance is powered on.