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Code42 Support

Setting Up The Code42 Cloud

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise
Applies to:


The Code42 cloud is a fast, simple way to start backing up with Code42 for Enterprise. Code42 cloud customers can access their administration console, set up new devices, and start backing up immediately using this guide.

Sign in to the administration console

  1. Open the administration console.
  2. Sign in with the administrator username and password that you supplied when you downloaded your Code42 for Enterprise Master License Key.
  3. Click Sign In.

console sign in screen

Sign in to the Code42 app

  1. Install the Code42 app.
  2. Choose Existing User when prompted to create a new user or sign in as an existing user.
  3. Sign in with the same username and password as above.

CrashPlan App Login - Existing User

Set up new users

Follow these steps to back up to the Code42 cloud.

Install Code42 for Enterprise

  1. Download the Code42 app installer for your operating system.
  2. Run the installer.
    For detailed instructions, see Installing The Code42 app.

Create a Code42 for Enterprise account

  1. When the client opens, choose New Account.
  2. Enter your first name, last name, username, and password.
  3. Enter the Server address and Registration Key information you received from your PRO Services engineer.
    Administrators can also invite users or add them from a list.
  4. Click Create Account.

CrashPlan App Login - New User

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