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Code42 Support

Disable endpoint monitoring

Available in:

StandardPremiumEnterprise
Small Business
Applies to:

Overview

This article describes how to disable endpoint monitoring. These steps are only required for reversing the process of enabling endpoint monitoring.

Considerations

You must have administrative roles or permissions to disable endpoint monitoring for your organization or your Code42 environment.

Step 1: Disable endpoint monitoring for organizations

Disable endpoint monitoring for each organization in your Code42 environment using the administration console.

Disabled inheritance
If you disable inheritance for an organization, that organization is not affected by changes to its parent organization.

Option A: Disable endpoint monitoring for all organizations

To disable endpoint monitoring on all devices in your Code42 environment:

  1. Sign in to your administration console.
  2. Go to Settings > Endpoint Monitoring.
  3. Deselect one or more detection types to disable them.
  4. Click Save to immediately apply your changes to all devices in your Code42 environment.

Option B: Disable endpoint monitoring for specific organizations

To disable endpoint monitoring on devices in a specific organization:

  1. Sign in to your administration console.
  2. Go to Organizations.
  3. Select an organization.
  4. From the action menu, choose Edit.
  5. Select Endpoint Monitoring.
  6. Deselect Inherit settings from parent, if necessary.
  7. Deselect one or more detection types to disable them.
  8. Click Save to immediately apply your changes to all devices in this organization and all of its inheriting child organizations.

Step 2: Remove pattern matching rule files (optional)

If you did not enable pattern matching, including placing the rules.yar file on devices, this step is not necessary.

If you want to completely remove endpoint monitoring, remove the yr folder and its contents from the cache directory of each device. Removing the rules.yar file is optional; this file does nothing if Pattern matching is disabled on your authority server.

Default cache directories for each operating system:

  • Windows: C:\ProgramData\CrashPlan\cache
    To view this hidden folder, open a file browser and paste the path in the address bar.
  • Mac: /Library/Caches/CrashPlan
    To view this hidden folder, open the Finder, press Command+Shift+G, and paste the path.

Step 3: Unlock archive encryption key settings (optional)

Locking your archive encryption key settings is necessary to use endpoint monitoring. Once you have disabled endpoint monitoring, you may choose to unlock the archive encryption key settings.

This step simply returns your Code42 environment to its previous state; it is not required as a step to disable endpoint monitoring.

Disabled inheritance
If you disable inheritance for an organization, that organization is not affected by changes to its parent organization.

Option A: Unlock encryption settings for all organizations

  1. Sign in to the administration console.
  2. Go to Settings > Device Backup.
  3. Click Security.
  4. Under Archive Encryption Key, click Lock to allow users to change this setting.
  5. Click Save.

Option B: Unlock encryption settings for a specific organization

  1. Sign in to your administration console.
  2. Go to Organizations.
  3. Select an organization to view its details.
  4. From the action menu, click Device Backup Defaults.
  5. Click Security.
  6. Under Archive Encryption Key, click Lock to allow users to change this setting.
  7. Click Save.
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