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Code42 Support

Configure device networks

Available in:

StandardPremiumEnterprise
Small Business
Applies to:

Overview

On the Device Networks settings screen, administrators can set backup rates for devices based on location. By setting network-based backup rates administrators can:

  • Control bandwidth use for any combination of device location, day, and time.
  • Prevent users from saturating Internet connections when visiting locations with low available bandwidth.
  • Set backup rates outside of the organizational hierarchy.

To set global LAN and WAN rates, see Configure network overrides.

Considerations

  • Device Networks settings are only available to users with SYSADMIN permissions and Code42 environments with an on-premises authority server.
  • When you enabling network-based backup rates, they override the settings in Settings > Device Backup > Network and apply globally to your entire Code42 environment.
  • The sending limits referenced throughout this article apply only to device backup. Sending limits do not apply to devices restoring files.
  • Network-based backup rates require Code42 app version 4.6 or later (4.x series) or 5.2 or later (5.x series). To enable scheduled sending limits, Code42 app version 4.7 or later (4.x series) or 5.3 or later (5.x series) is required. The 6.x-series Code42 app supports both network-based backup rates and scheduled sending limits. Older versions of the Code42 app will use the settings that were in place before network-based backup rates were enabled. However, you will be unable to edit the old settings via the administration console.
  • You can also configure device networks via the Code42 API. Using the API is a good choice if:
    • You have a large number of locations to create and want to script the configuration.
    • You have multiple backup destinations and need to configure devices at a single location to use unique sending rates for each backup destination. The Device Networks screen in the administration console only allows you to define a single rate which is used for backups to all destinations from that location.
Network sites disabled by default
Network-based device backup rates are disabled at a global level by default. To enable these sending limits, you must enable both the individual network site and the global setting (explained below in Step 3: Enable Network Sites).

Before you begin

The Device Networks screen uses the concept of network sites to define device sending limits. A network site is a specific IP address, IP range, or subnet to which a device connects. This indicates the device location. For example, the network within a company's corporate headquarters could be defined as one network site, and the network at a remote office could be defined as another network site.

  • Identify the sites for which you want to define a maximum device sending rate. Obtain the IP addresses or subnet for each site.
  • Determine the desired maximum sending rate in Mbps (megabits per second) for:
    • Each device location
    • When users are present and when they are away from their devices
    • Peak and non-peak business hours (optional)
      Consult your network administrator for assistance determining the appropriate maximum sending rates for your environment.

Configure device networks

Step 1: Define default sending limits

Because it would be highly impractical (and nearly impossible) to pre-define sending rates for every possible device IP address, the default sending rates apply to devices connecting from locations not specifically defined in a network site (see step 2 below). Practically speaking, this means if you define sending limits for all known company offices, a user device connecting to the Internet from a home or public network would use the default sending limits, because the device's IP address won't match any defined network sites.

To set the default sending limits:

  1. Sign in to the administration console.
  2. Select Settings > Device Networks.
  3. Select Edit Default.
  4. Select Away and Present sending limits for both WAN and LAN connections:
    • Away defines the maximum data transfer rate when the user is away from the device.
      Linux devices always use the away setting.
    • Present defines the maximum data transfer rate when the user is present at the device.
  5. Click Save.

Edit Default Network Site Sending Limits

Step 2: Create a new network site

Follow these steps to create sending limits for a group of IP addresses.

  1. From the administration console, select Settings > Device Networks.
  2. Select Create New Site.
    The Create Network Site screen appears.
  3. Enter a site name.
  4. Enter a site description (optional).
  5. Enter an IP address or range.
    This defines the IP address, IP range (in CIDR notation), or subnet to which a user device connects. Both IPv4 and IPv6 addresses are supported.
  6. Click Add. Repeat steps 5 and 6 to add more IP addresses to the site.
    To remove an IP address, hover over it and click the "x" icon Delete Icon.
  7. Choose Standard or Scheduled sending limits:
    • Standard sending limits apply the same limits at all times.
    • Scheduled sending limits let you apply different limits for peak and non-peak business hours. See Define Schedules steps below for more details.
  8. Select Away and Present sending limits:
    • Away is the maximum data transfer rate when the user is away from the device.
      Linux devices always use the away setting.
    • Present is the maximum data transfer rate when the user is present at the device.
      Minimum recommended sending limits
      When setting network sending limits, do not set a rate lower than 0.10 Mbps or 100 Kbps. Rates lower than 0.10 Mbps can prevent devices from communicating with the Code42 server, which can stop backups and future configuration changes. To stop backup entirely, do not adjust sending limits. Instead, you can pause backup or only allow backups at specified times.
  9. Click Enable Network Site (optional). This enforces the sending rates. Turning this off allows you to save the settings but not apply them right now.
    When editing an existing network site, the Enable Network Site toggle appears at the top of the page.
  10. Click Add Site.

Create Network Site

Define schedules (optional)

Requires Code42 app version 4.7 or later (4.x-series) or 5.3 or later (5.x-series).

With scheduled sending limits you can set different data transfer rates for peak and non-peak times. This is useful for limiting rates when networks are busy with higher priority network activity.

To define peak and non-peak schedules:

  1. In the Sending Limits section, select Scheduled.
  2. Select days of the week to be included in the peak schedule.
  3. Select start and end times for each day.
    Scheduling is based on each device’s local time.
  4. Select Away and Present sending limits for peak hours.
  5. Select Away and Present sending limits for non-peak hours.

Step 3: Enable network sites

The administration console enables you to create and configure network sites before applying the sending limits to devices in your Code42 environment. Once you have completed the network sites setup, you must enable them globally:

  1. From the administration console, select Settings > Device Networks.
  2. Click Network-based device backup rates to turn them On.
  3. To apply any configured scheduled sending limits, click Schedule sending limits to turn them On.

Enable Network Sites

Modify network sites

Once you have created network sites, follow the steps in the sections below to modify, sort, or delete network sites.

Edit a network site

To edit an existing network site:

  1. From the administration console, select Settings > Device Networks.
  2. Click anywhere in the row of an existing site.
    The Network Site Details screen appears.
  3. Edit values as necessary.
  4. Click Update Site.

Sort network sites

The Code42 app applies the sending rate for the first match it finds in the list of network sites. If the device matches more than one definition, it uses the configuration for whichever site is listed first.

To sort network sites:

  1. From the administration console, select Settings > Device Networks.
  2. Hover over the row for a network site.
  3. Click the arrow icon Sort Icon on the far left.
  4. Use the arrows to adjust the sort order, or manually enter a number in Move to.
  5. Click Apply.

Delete a network site

To remove an existing network site:

  1. From the administration console, select Settings > Device Networks.
  2. Hover over the row of the network site you want to remove.
  3. Click the "x" icon Delete Icon.
    The Delete Network Site confirmation message appears.
  4. Click OK.

External resources