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Code42 Support

Configure a legal hold

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise
Applies to:


Legal hold is a part of the eDiscovery process undertaken in response to actual or prospective litigation. For information on how to leverage the Code42 platform for eDiscovery, see our eDiscovery Integration Guide.

This article explains how to use the Legal Hold web app to place users' backup data on legal hold.
Note: You must have an on-premises authority server to use the Legal Hold web app. 

Existing legal holds migrated with upgrade to 6.x
When you upgrade to Code42 server version 6.x, any existing legal holds are migrated to separate matters and preservation policies. For example, one legal hold created before 6.x becomes one matter and one policy when you upgrade to 6.x.

Step 1: Create a preservation policy

The preservation policy defines which files are included in the legal hold and how long to keep files under legal hold. This article describes how to create a preservation policy that you can apply to different matters.

Step 2: Create a matter

In the Code42 Legal Hold web app, a matter is the collection of all the custodians and backup data associated with a litigation. To put backup data on legal hold, create a matter, apply a preservation policy, and add custodians. This article describes how to create and manage a matter.

Step 3: Collect files from a legal hold (Optional)

To collect files from a custodian on legal hold, follow the steps in this article.

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