- CrashPlan PRO
The Code42 Security Center allows you to search for users' security events detected by endpoint monitoring. The report can help you identify and visualize potential data leaks. You can also export the results to a CSV file for analysis or archiving.
For details on the security events that can be detected, and instructions on how to configure endpoint monitoring, see Endpoint Monitoring.
Security Center requirements
In order to use the Security Center:
- Endpoint monitoring must be enabled in your Code42 environment.
Enabling endpoint monitoring requires a Security Tools license.
The Customer Cloud Admin (cloud only) and SYSADMIN (on-premises only) roles include Security Center access automatically. To grant Security Center access to a user with a different role, assign the Security Center User role to the user.
- For Code42 cloud environments: If you recently added Security Tools to your product plan but you can’t access the Security Center, go to My Profile to ensure you have the required permissions. Contact our Customer Champions for Code42 for Enterprise support if you do not have the necessary role or permissions.
- For on-premises Code42 environments: The default local administrator with the SYSADMIN role can only view user activity in the Security Center for backup data stored in on-premises storage servers, but cannot view user activity for data stored in the Code42 cloud. To view Code42 cloud data, sign in as a different user with the necessary permissions.
Search for user activity
To access the Security Center and begin a user search:
- Sign in to the administration console.
- Select Security Center > User Activity.
|a||Username||Enter the username of the user to search.|
|b||Dates||Specifies the start and end dates of the search query. Select Most Current to select the current date. The start and end dates must be no more than 62 days apart.|
|c||Search||Submits the search and returns the activity results.|
User activity results
View summaries and charts for the following endpoint monitoring event types:
- Pattern Matching
- Cloud Service
- Removable Media
- File Upload (Windows Only)
- File Restore
|a||User Details||Lists details about the user, including the user's organization, number of devices, and if the user is included in an activity profile.|
|b||Activity Profile||If the user is included in an activity profile, the profile name displays here. Click the name for menu options to view details of the profile or remove the user from the profile. If the user is not included in an activity profile, a link to Add to a Profile appears.|
|c||Action menu||Displays the option to Export CSV, which downloads a CSV file containing line item details for the activities summarized in the search results.|
|d||Dates||Specifies the start and end dates of the search query. Select different dates to update the results. The start and end dates must be no more than 62 days apart.|
|e||Activity summary||Indicates the number of files and total size of files for each event type. Each event type also includes a chart below with more details.|
|f||Pattern Matching||Number of patterns and matches defined by the YARA rule file on the user's device.|
|g||Action menu||Displays the option to export a CSV file with line-item details of the activity summarized in the chart.|
Number and size of files transferred to cloud services, including Box, Dropbox, Google Drive, iCloud, and OneDrive.
Number and size of files transferred to removable media, such as USB drives, external hard drives, memory cards, etc.
|j||File Upload (Windows Only)||Number and size of files uploaded via web browsers, such as when a user attaches a file to a web-based email.
Windows devices only
|k||File Restore||Number and size of files restored from the Code42 app.|
If your Code42 environment uses a self-signed certificate, Security Center activity results do not appear when browsing over an SSL connection. To view results, you must either:
- Configure an SSL certificate signed by a trusted certificate authority (CA), or
- Use a non-SSL connection. For example, browse to http://authority-server.example.com:4280/security instead of https://authority-server.example.com:4285/security. (This option is only possible if Require SSL to access console is disabled.)
When exporting results to a CSV file, you can select which data to include. The exported file contains extensive activity details, including timestamps and numerous user and device details.
|Device Appeared||Includes detection of storage devices that are connected to the user's device.|
|Device Disappeared||Includes detection of storage devices that are disconnected from the user's device.|
|Device File Activity||Includes detection of file creation, modification, or deletion on connected devices.|
|Device Scan Result||Includes scanning of files on connected devices for the following types of events:
|Personal Cloud File Activity||Includes detection of file activity in a personal cloud.|
|Personal Cloud Scan Result||Includes scanning of personal cloud drives.|
|Restore Job||Includes detection of restore activity.|
|Restore File||Includes detection of restored files.|
|Includes detection of files opened for web upload.
Windows devices only
|Rule Match||Includes detection of files that trigger a pattern match using defined YARA rules.|
|Cancel||Cancels the export.|
|Export||Downloads the CSV file of the exported data.|
With activity notifications, administrators can monitor file activity for specific high-risk users and receive an email notification when suspicious activity occurs. See Configuring Security Center Activity Profiles for additional information.
Activity profile list
To view the list of activity profiles, select Security Center > Activity Notifications.
|a||Create New Profile||Displays options to create a new activity profile.|
List of activity profile names.
|c||Date Modified||Indicates last date the profile was modified.|
|d||Total Number of Users||Indicates number of users in the profile.|
|e||Activity profile list||List of activity profiles. Select a row to view activity profile details. Select the checkbox next to the profile for the option to delete the profile.|
Activity profile details
To view details for an activity profile, go to Security Center > Activity Notifications and click the row of the profile you want to view.
|a||Activity profile name||Indicates the profile name.|
Includes details about the activity profile:
Indicates the file activity thresholds:
|d||Action menu||Provides options to Edit This Profile and Delete This Profile.|
|e||Add User||Displays the Add User screen.|
|f||Select users||Click to select users for removal from the profile.|
|g||Username||Name of the user.|
|h||Organization||The user's organization.|
|i||Added by||Username of the person who added this user to the activity profile.|
|j||Added on||Date the user was added to the activity profile.|
|k||Last notification date||Indicates the most recent date a notification was sent to the recipient due to the user's activity. If the user's activity has never triggered a notification, the field is blank.|
Create new activity profile
To create a new activity profile, go to Security Center > Activity Notifications and click Create New Profile.
|a||Profile name||The name of the activity profile, which appears in the list of profiles on the Activity Notifications screen. You can change the name at any time.|
|b||Recipient's Email||The email address of the person to receive notifications when a user exceeds a file activity threshold. Email notifications are limited to a single address.|
|c||Email Frequency||The options range from 2 to 24 hours. The frequency determines how soon the email recipient is notified. For example, selecting Within 2 hours of detection generates an email if a user exceeds a file activity threshold within the previous two-hour period.|
|d||Removable Media||Select Removable Media to monitor file-transfer activity to USB drives, external hard drives, memory cards, etc.|
|e||Cloud Service||Select the cloud services you want to monitor for file-transfer activity. Activity profiles monitor the installed desktop apps for Box, Dropbox, Google Drive, Apple iCloud, and Microsoft OneDrive. Activity profiles do not monitor files uploaded in web browsers.|
|f||Total file size||Defines the total size of files in megabytes (MB) a user must move to trigger a notification.|
|g||Exclude file size as a criteria||Select to ignore file size and only monitor file count in this profile. You cannot exclude both file size and file count.|
|h||Total file count||Defines the total number of files a user must move to generate a notification.|
|i||Exclude file count as a criteria||Select to ignore file count and only monitor file size in this profile. You cannot exclude both file size and file count.|
|j||Cancel||Cancels creation of the new activity profile.|
|k||Save||Creates the activity profile.|
To view the Add User screen:
- Select Security Center > Activity Notifications.
- Select a profile from the list.
- Select Add User.
|a||Enter username||Enter usernames to search your Code42 environment.|
|b||User suggestions||When you start typing in the search box, suggestions appear. Click a username to add to the profile.|
|c||Included users||Lists all users to be added to the profile.|
|d||Remove user||Removes the user from the list of users to be included in the profile.|
|e||Cancel||Exits the Add User screen without adding any new users.|
|f||Add Users||Adds all selected users to the profile.|