Server settings reference
Who is this article for?
Incydr, no.
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Overview
From the Server Settings screen, you can access various Code42 server details, as well as configure email alerts related to free space and backup status.
Server settings
To view Server Settings, go to Settings > Server.
Item | Description | |
---|---|---|
a | Current server version | Displays the current version of the Code42 server software. |
b | Current console version | Displays the current version of the Code42 console software. |
c | Daily accounting time | Sets the time when the daily accounting job runs. |
d | Maintain archives every | Specifies how often this destination performs archive maintenance on each archive. |
e | Keep expired cold storage archives for | Specifies how long to store expired archives. When set to 0 days, archives are purged from disk the next time daily accounting runs following cold storage expiration. |
f | Archive maintenance queue | Opens a view of backup archives currently waiting for maintenance to be performed. |
g | System logs | Opens a view of the logs from this server. |
h | Website protocol, host and port | |
i | Primary network address | |
j | TLS port | |
k | Legacy port | |
l | Secondary network address | |
m |
Keep address locked on client (Version 6.5 and later) |
Sets the Server Address fields in the Code42 app to read-only. Server Address appears on the following screens: |
n |
Keep address hidden on client (Version 6.5 and later)
|
Hides Server Address in the Code42 app. |
o |
Proxy address |
|
p | Auto-upgrade storage servers | Enables or disables automatic upgrade of storage servers. When this option is enabled, the authority server will regularly attempt to upgrade any storage servers running an earlier version of the Code42 platform. |
q | Auto-upgrade devices | Enables or disables automatic upgrade of Code42 app devices when a new device version is available. For more information, see Best Practices For Upgrading Your Devices. |
r | Language |
Known issue - this setting does not change the language in the Code42 console.
To change the language setting of the Code42 console, use the toolbar language selector. |
s | From address | Sets the email address to send system mail from. We recommend using an address within your company's domain to increase the probability that mail will be allowed through spam filters. |
t | Internal server |
Enables or disables the internal email server, and displays or hides the custom mail server options below. We recommend that you use your own mail server for all production environments. |
u | Host | Specifies the fully-qualified domain name (FQDN) or IP address of your mail server. |
v | SSL |
Enables or disables email communication over the secure socket layer (SSL). Emails not being sent
If you have enabled SSL but chosen to use the internal mail server, then you may not receive email notifications from the server. If this occurs, uncheck the SSL option and save your settings. |
w | Username and password | Specifies the username and password for the account that the server will send mail from. |
x | Store point free space | Sends an alert email to administrators when a store point's free space drops below the listed thresholds. Administrators receive one email when free space drops below the warning threshold and a second email when free space drops below the critical threshold. |
y | No backup for | Sends an alert email to administrators when a device has not backed up to any destinations for more than the configured number of days. A single email is sent when each threshold is passed. |
z | Action Menu | Contains available server commands. |
Action menu
Item | Description |
---|---|
Run Daily Accounting | Execute the daily accounting job immediately. |
Send Test Email | Send a test email using your currently configured mail settings. |
Send Logs |
Use when our Customer Champions request your log files for troubleshooting Displays a window in which you can enter your support ticket. When you click send, the necessary log server files are packaged and sent to our Customer Champions with the associated support ticket number. |
Dump Database |
Immediately creates a database dump of this server's database. The authority server's database is required to recover a failed Code42 server or to move the Code42 server to different hardware. Note: This item is dimmed if the Code42 server uses a PostgreSQL database. |
Import Database |
Import a database dump. Note: This item is dimmed if the Code42 server uses a PostgreSQL database. |
Restart Server | Restart the Code42 server process |
Upgrade | Upgrade your server and clients to a newer version. |
Archive maintenance queue
Go to Settings > Archive Maintenance to view the Archive Maintenance Queue for the server you logged in to.
Item | Description | |
---|---|---|
a | Action Menu | Contains available archive maintenance commands. |
b | Maintenance Job GUID | Displays the GUID of the device queued for archive maintenance. |
c | Type |
Indicates the type and process that initiated the maintenance job. Possible types:
|
d | Status | Displays the progress of maintenance job. |
e | Actions | Click to cancel the job. |
Action menu
Item | Description |
---|---|
Adjust Maintenance Rates | Displays the Adjust Maintenance Rates window. |
Stop Maintenance Jobs | Prevents maintenance jobs from running until Resume maintenance jobs is selected. |
Adjust maintenance rates
To view Adjust Maintenance Rates, go to Settings > Archive Maintenance and from the action menu, click Adjust Maintenance Rates.
Item | Description | |
---|---|---|
a | Maintenance Rate, User Jobs | Sets the percentage of a single CPU thread to use for archive maintenance on user jobs. A lower value results in more time needed for archive maintenance jobs. |
b | Maintenance Rate, System Jobs | Sets the percentage of a single CPU thread to use for archive maintenance on system jobs. A lower value results in more time needed for archive maintenance jobs. |
c | Cancel | Reverts changes and closes the Adjust Maintenance Rate window. |
d | Save | Saves changes and closes the Adjust Maintenance Rate window. |
Logs
To view Logs, go to Settings > Logs.
Item | Description | |
---|---|---|
a | Log selector | Selects the log to display. Default is the most recent general history log (history.log.0). |
b | Regular expression filter | Filter the displayed logs using regular expressions. |
c | Log viewer | Displays the contents of the selected log. |
d | Previous page | Click to display the previous page of log information. |
e | Page selector | Click a dot to select a specific page of logs. Mouse over a dot to see a tooltip of each page number. |
f | Next page | Click to display the next page of log information. |
g | Page indicator | Identifies the page of log information currently shown in the log viewer. |
Storage server settings
Viewing the Server settings from the Code42 console of a storage server presents a limited number of configurable settings.
Item | Description | |
---|---|---|
a | Name |
Name of the storage server. |
b | Current server version |
Version of the Code42 server software. |
c | Current console version | Version of the Code42 console software. |
d | Archive maintenance queue |
Displays the list of backup archives currently waiting for maintenance to be performed. |
e | System logs |
Opens a view that displays the logs from this server. |
f | Website protocol, host and port | |
g | Primary network address | |
h | Secondary network address | |
i | Proxy address | |
j | Private address | |
k | Language |
Sets the default language for the Code42 console. When Automatic is selected, the Code42 console displays the locale in use by the authority server's operating system. |
l | Reset |
Discards changes and resets settings to previously saved values. |
m | Save |
Saves changes. |