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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to on-premises authority servers.

Other available versions:

CloudLink: What version am I on?

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Reporting web app reference

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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to on-premises authority servers.

Other available versions:

CloudLink: What version am I on?

Overview

The Code42 Reporting web app gives you the visibility to address common problems and answer common questions about users and devices in your Code42 environment. You can also use the Reporting web app to export results as a CSV file, which can be used with the data-analysis tool of your choice.

Considerations

To use the Reporting web app, your user role must include permission to view the Reporting web app.

Access the Reporting web app

Version 6.5 and later 
  1. Select Reporting in the left menu.
  2. Select a report from the drop-down list.
Version 6.0.x and earlier
  1. From the application selector in the upper right of the Code42 console toolbar, select Reporting.
  2. To select a report, click the arrow next to the report name at the top of the dialog.

Reporting web app

Select reports

The following reports are available from the Reporting web app:

Learn more: Code42 Education Pass training videos

We also have a training module about monitoring your Code42 environment and how to troubleshoot common issues. The module is 5 videos that are 2–5 minutes long. These videos cover identifying problems with an authority server or client as well as connecting with our Customer Champion team. In addition, we cover how to use the reporting app. 

If you already have a Code42 Education Pass, watch Monitoring & Troubleshooting. Otherwise, email education@code42.com to learn more about how to get access to training videos.