Who is this article for?
CrashPlan for Enterprise, yes.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority servers.
Leverage your organization's existing directory services environment by enabling LDAP integration in Code42 for Enterprise. You must have an on-premises authority server to use LDAP with Code42 for Enterprise.
LDAP integration provides the following advantages in Active Directory, OpenDirectory, or LDAP environments:
- Simplifies the rollout and ongoing administration of your organization's users and devices
- Simplifies the user experience because the user’s existing LDAP username and password are used to sign in to Code42 for Enterprise
With LDAP integration enabled:
- The authority server handles all communication with the LDAP server. Devices never communicate with the LDAP server directly, which means your directory services environment can remain behind your firewall.
- An LDAP-integrated authority server is only allowed to perform search and retrieval operations. LDAP entries in your directory services environment are never modified by Code42 for Enterprise.
The following illustration shows the authentication path between devices, the authority server, and directory services:
Once LDAP authentication is enabled, any password changes for LDAP-enabled users must be accomplished using the LDAP server.
Enabling LDAP integration enhances user management by:
- Adding flexibility
- Simplifying onboarding and offboarding
- Automating user management
A single Code42 environment can utilize a mix of authentication methods on a per-organization basis:
- Local accounts
- Single Sign-on (SSO)
This provides great flexibility for customizing each organization's environment and simplifies the processes of adding, removing, or suspending user privileges.
The authority server synchronizes with the defined LDAP servers on a regular basis, according to the customizable synchronization schedule. When the authority server synchronizes with an LDAP server, it compares the list of active users in its internal database with the entries in the LDAP directory, and applies rules to determine which users should be deactivated, which org a user should be placed in, and which roles to assign to users. An LDAP-enabled Code42 environment never changes any LDAP entries or attributes.
By default, synchronization automatically deactivates users who are not in the set of users returned by the search filter. In addition, you can configure your authority server to perform other user management operations based upon user LDAP information.
LDAP integration helps to manage users, but it does not create them on its own. Create users alongside LDAP integration in one of three ways:
- Self-service: When users install the Code42 app and sign in as a new user, their accounts are automatically created. If their organizations are configured to use LDAP, then they must use their LDAP credentials, registration key, and Code42 server address to create their account.
- Deploy custom installers: Deploy preconfigured custom installers with software like Microsoft System Center Configuration Manager or Jamf Pro (formerly Casper Suite).
- Create users manually: Administrators can create users manually or by uploading a CSV list.
LDAP settings in the Code42 console
|a||LDAP Servers||List of your configured LDAP servers. Click the name to edit.|
|b||Add||Add a new LDAP server.|
|c||Registrants not found||Defines how your Code42 environment handles new account registration attempts from users who are not found in the LDAP search. Options are to Deny Registration or to place the user into an organization that does not use LDAP for authentication.|
|d||Every||Defines the LDAP synchronization schedule for the Code42 app. The Code42 app will communicate with the defined LDAP servers according to this schedule. Users who no longer match the search filter, or who are flagged as inactive by the Active Script, will be deactivated during synchronization. If Never is selected, the Code42 app will never synchronize and run the Active, Org name, or Role name scripts automatically, although initial authentication will still occur.|
|e||Last Sync||Displays how long ago the most recent LDAP sync ran.|
|f||History||View results of previous LDAP sync jobs.|
|g||Synchronize now||Initiate LDAP synchronization immediately. Users and associated devices that no longer match the search filter, or which are flagged by the Active Script, will be deactivated immediately.|
|h||Simulate Synchronize||Perform the LDAP synchronization search, but do not deactivate users. Run this job to see who would be deactivated if the sync actually ran right now.|
|a||Server Name||Label used to describe this LDAP server.|
|b||URL and search base||The protocol, host, and port used to communicate with the LDAP server, plus the search base within the LDAP structure where LDAP queries will begin.|
|c||Reachable/unreachable||Result of the connection test to verify that the LDAP server is accessible on the defined protocol, host, and port.
LDAP is reachable
LDAP is not reachable.
|d||Bind anonymously||Disabled by default. Enable this option to perform LDAP binds without authenticating.|
|e||Bind DN||Used when Bind anonymously is disabled. Enter the full DN for the LDAP user that will bind and perform LDAP queries.|
Password of the LDAP user (e) performing the bind.
|g||Bindable/bind failed||Results of the test used to verify that the bind user is actually able to bind to LDAP server.
|h||Search filter||Defines which LDAP attribute your Code42 environment uses to search for users. The attribute mapping process uses the search filter to determine usernames.|
|i||matches||Count of LDAP users that match your LDAP search parameters.|
|j||Timeout seconds||How long the authority server should wait for a response before the LDAP lookup times out.|
Attribute mapping defines how users' LDAP attributes relate to users in your Code42 environment.
|k||Search results||LDAP search results populate on the right of the window to show how the user's LDAP information maps to the user's account information within your Code42 environment.|
Attribute used to determine the username within your Code42 environment. Value is taken from the Search filter field (h).
|m||Select which LDAP attribute to set as the user's email address.|
|n||First name||Select which LDAP attribute to set as the user's first name.|
|o||Last name||Select which LDAP attribute to set as the user's last name.|
The Active script must not be left blank. The default entry is
|q||Org name script1||
Using LDAP Org name script organization mapping requires that each organization in your Code42 environment has a unique name.
|s||Distinguished name||The full distinguished name of the user presented in the search results.|
|t||Username search||Search for a specific username within the returned LDAP query results.|
|u||Search pagination||Page through search results.|
1These settings are not available for Code42 for Enterprise customers with the Code42 Standard product plan.
Use of regex syntax causes LDAP sync to take much longer to complete than using other string functions.
Learn more: Code42 Education Pass training videos
We also have a training module about authenticating users in Code42. This module is 4 videos that are 3–14 minutes long. These videos cover integrating Code42 with Lightweight Directory Access Protocol (LDAP) as well as managing user access rights and organization structure through scripting.