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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority servers.

Other available versions:

Cloud

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Code42 Support

Code42 console overview

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority servers.

Other available versions:

Cloud

Overview

The Code42 console is the browser-based environment you use to view, manage, monitor, and configure your Code42 environment. This tutorial describes the basics of the Code42 console.

Access the Code42 console

To access the Code42 console, point a supported web browser to your server's hostname or IP address on port 4285. For example:

  • https://authority-server.example.com:4285/console
    OR
  • https://192.0.2.100:4285/console

When you launch the Code42 console, the dashboard displays information about backup status, storage, devices, and users.

Code42 console access
The content and options displayed in the Code42 console are determined by the user role of the signed-in user. An administrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts.

Code42 console basics

Menus and general navigation

  • At the top of the screen, the toolbar allows you to select applications and to change appearance and language settings.
  • The navigation menu on the left contains links for viewing and managing the different components of your Code42 environment.
  • Action Menu Icon Action menus display contextual actions and options.

Columns and lists

  • Sort any column by clicking the column title.
  • Column widths are adjustable, and the width settings are remembered across sessions.
  • To reset default column widths, double-click the heading above the columns (for example, "User Overview").
  • Real-time scrolling dynamically loads data as you scroll through the data set, making it easy to manage large lists.

Code42 console toolbar

Account menu

The Account menu provides options for viewing your account profile and customizing the Code42 console language.

Account menu

Item Description
My Profile

Displays summary information about your backup, restores, and the location of your devices. The action menu contains commands to edit your profile and view deactivated devices.

(In versions earlier than 6.5, this menu option appears in the navigation menu.)

Language

Specifies the locale the Code42 console displays. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales.

Code42.com Links to the Code42 website.
Sign out Signs the current user out of the Code42 console.

Application selector

The application selector appears only in versions earlier than 6.5. In version 6.5 and later, the applications appear in the navigation menu.

The application selector displays Code42 web applications available to the signed in user. Administration displays the Code42 console.

Application selector

Item Description
Administration View, manage, monitor, and configure your Code42 environment.
Legal Hold Create and manage preservation policies, place users (custodians) in your Code42 environment on legal hold, and collect data.
File Search Allows authorized individuals to search users' backed up files.
Security Center Monitor user activity and view activity notifications.
Reporting Run reports to address common problems and answer questions about users and devices in your Code42 environment.

Help

Help button

The Help button launches support documentation at support.code42.com.

Navigation menu

The navigation menu on the left provides access to settings for all components of your Code42 environment. Click any link in the table below to learn more about a specific component.

The example below shows the navigation menu for version 8.2. Other versions may differ slightly.

Left navigation bar

Item Description
Legal Hold

Create and manage preservation policies, place users (custodians) in your Code42 environment on legal hold, and collect data. 

In versions earlier than 6.5, this menu option appears in the application selector.

 

Matters

Create legal matters for placing users on legal hold.

 

Preservation Policies

Create policies for retaining files to be used in legal holds.

Administration

Administer your Code42 environment.

In versions earlier than 6.5, this menu option appears in the application selector.

 

Search

Search for users, devices, organizations, servers, destinations, and plans in your Code42 environment. You can enter a full or partial first or last name, email address, device guid, device name, or organization name. Matching results appear below the search text box. Click any result to view the relevant details.

 

Dashboard

View high-level summary information about backup status, storage, and users.

 

Alerts

View and manage system alerts.

 

Organizations

Create organizations to group users in your Code42 environment. You can configure organizations to use different settings, different backup destinations or even use different LDAP servers to authenticate users.

 

Users

Manage users, their devices, add new users, and manage roles.

 

Devices

View all devices and manage device details and settings.

 

App Downloads

Manage the client versions that are available for download from your Code42 server.

 

Client Management (version 6.5 and later)

Deploy Code42 apps for installation and manage customization templates for co-branding, login field labels, and in-app messaging.

 

Storage

View and manage all storage components in your Code42 environment: destinations, servers, and store points.

 

Settings

Access the different components to configure within Settings: Server, Security, Notifications, Organization, Device Networks, Device Backup, Indexing, Endpoint Monitoring, Logs, and Archive Maintenance.

 

Subscriptions

View your registration key and current subscription status (current subscriptions, subscriptions in use).

Investigation

(version 8.2 and later)

 

Security Center

(version 7.x and earlier)

Monitor user activity and view activity notifications.

 

User Activity

View users' security events detected by endpoint monitoring

 

Activity Notifications

Monitor file activity detected by endpoint monitoring for specific high-risk users and receive an email notification when suspicious activity occurs.

Reporting

Run reports to address common problems and answer questions about users and devices in your Code42 environment.

In versions earlier than 6.5, this menu option appears in the application selector.
 

Organization Backup

Provides information about organizations in your Code42 environment, including organization IDs and backup storage used.

 

Destination Status

Provides visibility into the locations where your Code42 environment stores backup data to help address common problems and answer common questions.

 

User Backup

Provides information about users in your Code42 environment, including the organizations they are members of and number of devices each user has.

 

Device Status

Provides information about devices in your Code42 environment, including whether devices are backing up and what percentage of backup is complete.

Search

Allows authorized individuals to search users' backed up files.

In versions earlier than 6.5, this menu option appears in the application selector.

 

File Search

If you have access, use File Search to search backed-up files that have been indexed in your Code42 environment.

Settings in the Code42 console

Apply settings

For settings in the Code42 console that impact user devices, there are three options for applying settings: save, push, and lock.

  • Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
  • Push button Pushing a setting changes it on user devices, but still allows users to change the setting later.
  • Lock button Locking a setting pushes it out to user devices and also prevents users from changing the setting later.

 

Applies changes to future devices Applies changes to existing devices Allows users to change settings
Save Yes No Yes
Push Yes Yes Yes
Lock Yes Yes No

Learn more about device defaults and applying settings.

Inherit settings

Your Code42 environment can hold many organizations, and each organization (called parent organizations) can contain other organizations (called child organizations). Each organization, visible in the Code42 console at Organizations, is also a child organization of the system-wide organization at Settings > Organization. By default, each new organization inherits the settings of its parent organization.

From the action menu, select Edit to enable or disable inheritance for an organization.

Inherit destination settings from parent

Tips On Inheritance
  • When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
  • All newly-created organizations inherit all settings from their parent organizations by default.
  • Inheritance can be enabled or disabled for groups of settings, such as settings for Destinations, Security, and so on.
  • If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
  • Depending on the settings you have configured in your own Code42 environment, enabling or disabling inheritance can apply settings that may lead to data loss, such as disk quotas or cold storage settings.

Command-line interface

In addition to the graphical user interface of the Code42 console, you can also interact with your Code42 environment through a command-line interface (CLI). To access the command-line interface:

  1. Double-click the logo in the upper left corner.
    The command-line interface appears.
  2. Enter commands at the top of the command-line interface.
  3. Review the output below.

See the Code42 console command-line interface reference for additional details and a complete list of available commands.
Command line interface

Command-line interface for Code42 app devices

Use the Code42 console device command line to send commands to Code42 app devices that are currently online.

To open the Code42 console command-line interface for Code42 app devices:

  1. Locate the device in the Code42 console.
  2. Click the device to view its details.
  3. Double-click the operating system icon above the device's name.

Open command line interface for devices

Available commands

The Code42 console can send any command that is available within the Code42 app.
Command line interface for devices

Available locales

The Code42 console is available in the following languages:

Language Locale Name
Chinese Simplified 中文
Chinese Traditional 中文 - 台灣
Dutch Nederlands
English (United Kingdom) English (United Kingdom)
English (United States) English (United States)
French Français
German Deutsch
Italian Italiano
Japanese 日本語
Korean 한국말
Norwegian Norsk bokmål
Portuguese (Brazil) Português (Brasil)
Spanish (Latin America) Español (América Latina)
Spanish (Spain) Español (España)
Swedish Svenska
Thai ไทย
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