The User Backup report gives you visibility to address common problems and answer common questions about users in your Code42 environment. To analyze the data in-depth, export the report results as a CSV file and use the data-analysis tool of your choice.
User Backup report
To access the User Backup report:
- Sign in to the administration console.
- Select the report:
Version 6.5 and later
- From the left menu, select Reporting > User Backup.
Version 6.0.x and earlier
- From the application selector in the upper-right corner of the administration console toolbar, select Reporting.
- Select the arrow next to Device Status Report.
- Select User Backup Report.
|a||User||Searches on username, email address, first name, last name, or user external reference.
Searches are case-sensitive.
|b||Organization||Searches on organization name or organization external reference.
Searches are case-sensitive.
|c||Total Storage Used||
Filters by total storage used:
|d||GB||Enter a number of gigabytes. This value is used with the selection of Total Storage Used to filter the results by storage space used.|
Filters by user status:
|f||Restrict to UID||
Filters by the identification number of an organization or user.
|g||Run Report||Submits the request to the authority server and generates the report.|
|h||Export All As CSV||
Downloads a CSV file of the search results. The file contains all fields provided by the Code42 API
|i||Table Configuration Options||
Displays the Table Configuration Options dialog, which allows you to choose which fields appear in the results.
The fields displayed by default are:
See additional output values below.
|j||First Name||First name of the user.|
|k||Last Name||Last name of the user.|
|l||Username||The username of the user.|
|m||# Mobile Devices||Number of mobile devices for the user.|
|n||# Backup Devices||Number of backup devices for the user.|
|o||Total Storage Used||Total storage used across all the user's devices.|
Current status of the user. Possible user states:
|q||Organization Name||Name of the device's organization.|
|r||User Details||Select a row in the query results to view details for the user, including where storage is used across devices and destinations.|
|Additional output values available if selected from Table Configuration Options (i).|
|Email address for sending password reset information.|
|# Active Backup Devices||Number of active backup devices for the user.|
|# Active Mobile Devices||Number of active mobile devices for the user.|
|# Deactivated Backup Devices||Number of deactivated backup devices for the user.|
|# Deactivated Mobile Devices||Number of deactivated mobile devices for the user.|
|Organization UID||The unique identifier of the organization.|
|Result as of Date||The effective date and time of the report data.|
|User External Reference||The reference information provided for the user.|
|User UID||The unique identifier of the user.|