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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Code42 Support

Subscriptions reference

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Overview

Use the Subscriptions screen to to view your current product plan and monitor the status of current user subscriptions.

Subscriptions

The Subscriptions screen includes information about:

  • Your current product plan
  • Add-on features purchased, if any
  • The number of subscriptions purchased and in use
  • Subscription start and end dates
  • Code42 cloud destinations in use
    • The number of subscriptions in use
    • Amount of cloud storage

Subscriptions screen

Item Description
a Action menu Displays actions you can perform related to your subscriptions and registration information
b Registration Key Your Code42 environment's registration key. When assigning users and endpoints to organizations in your environment, do not use this key. Use the registration key that appears in the Organization Details.
c Product plan Name of product plan to which you currently subscribe
d

Add-on Features,

Support Plan,

Cloud Storage

  • List of any add-on features to which you currently subscribe
  • Name of the support plan to which you currently subscribe
  • Amount of cloud storage to which you currently subscribe
e User Subscriptions Information about the number of user subscriptions purchased and in use
f Current Subscriptions Number of available licenses based on your current subscription
g Subscriptions In Use Number of users currently consuming a license
h Subscriptions Available

Number of available subscriptions not currently being used

  • A negative number indicates that more users use Code42 than there are subscriptions.
  • Allocate subscriptions to organizations using the Maximum user subscriptions setting. 
i Expand/collapse Click to expand or collapse the details of your subscriptions, including status and start and end dates
j Cloud Destinations in use
  • Version 7.0 and later: If your product plan includes storage on Code42 cloud destinations, information about Cloud Destination Subscriptions displays here.
  • Version 6.x: See the Cloud destination subscriptions section below.
k Destination Name The location name of the Code42 cloud destination
l Usage details
  • Amount of storage used for the cloud destination
  • Number of users backing up to the cloud destination
m Expand/collapse Click to expand or collapse Cloud Destination details

Action menu

Command Description

Refresh Subscription Information

Loads the most recent information about your product plan, subscriptions, and cloud storage, if applicable.
Upload Subscription File Upload a file containing your subscription information, used to populate information on the Subscriptions screen. Use only if your environment does not connect to external networks.
Edit Master License Key Change which Master License Key your Code42 environment uses.
View Registration Information Displays your Code42 environment's registration information, including your Registration Key, company, company contact name, and contact email address. This information matches what your organization provided on the Master License Key request form.

Cloud destination subscriptions

Version 6.x only

In version 7.0 and later, this information is included in the Cloud Destinations in use section shown above and does not use a separate graph.

Cloud Destination Subscriptions

Item Description
a Cloud Destination Subscriptions Information about the number of cloud destination subscriptions purchased and in use
b Current Subscriptions Number of available cloud storage licenses based on your current subscription
c Subscriptions In Use Number of users currently consuming a license for cloud storage
d Subscriptions Available Number of available cloud storage subscriptions not currently being used
e Destination Name The location name of the Code42 cloud destination
f

Storage Used,

Subscriptions In Use

  • Amount of storage used for the cloud destination
  • Number of users backing up to the cloud destination
g Subscriptions Number of users licensed per subscription, based on the date range
h Status Status of the subscription, based on its start and end date
i Expand/collapse Click to expand or collapse the details section
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