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Code42 Support

My Profile reference

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise
Applies to:


The My Profile screen displays summary info and graphical views about your recent activity and the location of your devices. The action menu contains commands to edit your profile and view deactivated devices.

My Profile

To view your user profile, sign in to the administration console, and select My Profile.

Item Description
a Your first name, last name, and the organization to which you belong.
b Action menu Displays actions you can perform. You can edit your profile and view deactivated devices.
c General Info Summary of your account activity
d Used Storage Size of your archives
e Backup Restores Number of restore sessions and the amount of data restored
f Device Name List of devices associated with your account
g Roles Displays roles assigned to you
h Reference Displays your External Reference and Notes fields


Action menu

From the My Profile action menu you can:

Name Description

Edit your user account information:

  • First and Last Name
  • Email Address
  • Username
  • Password
  • Backup Quota
  • Roles*
  • Reference
Show Deactivated Devices* View devices you've deactivated.
Hide Deactivated Devices* Hide devices you've deactivated from the devices list.
View Archives* Opens the Archive List view, which displays information about the archives associated with your account.
Search for Files* Opens the File Search web app in a new tab. The search form is pre-populated with your user ID.
This action is available only if you are authorized to use the File Search web app.
Reset Password* Sends you an email containing a link to reset your password.
Print Prints the My Profile screen.

* Administrators only

Edit profile

To edit profile, select the action menu , and choose Edit.

edit profile

Item Description
a First and Last Name Your first and last name
b Email Address Code42 for Enterprise email address
c Username Code42 for Enterprise username
d Old Password Your current password. Required to change password.
e Password New password. Re-enter password to confirm.
f Backup Quota*

Limit in GB that you can back up.

Select Unlimited to place no restriction on how much data you can back up.

* Administrators only


Edit roles

Available in Code42 for Enterprise only to those with administrator privileges.

edit roles

Item Description
a Available Roles Roles you can assign
b > < Assign or remove role from list.
c Current Roles Roles assigned to you
d Currently Assigned Permissions Description of permissions associated with the role


Available in Code42 for Enterprise only to those with administrator privileges.


a External reference

Optional external reference information, such as a serial number, asset tag, employee ID, or help desk issue ID.

b Notes Optional descriptive information.